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How can we improve Chili Piper?

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3 results found

  1. Use Intercom CP app as a custom bot

    Currently the Intercom CP app works in Messenger, so we can manually trigger the app in the chat box. The app won't work as an operator bot app, however, despite showing the app available as a follow up action. This feature request is for implementing a bot Operator functionality for automatic routing in Intercom, based on email address.Behavior here: https://www.loom.com/share/370a81b1b8bd479ea110c3fdf21c57da

    46 votes

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    Idea  ·  2 comments  ·  Intercom  ·  Admin →
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  2. [Intercom] Select queue, not user, to book meeting with

    For the CP app in custom bot, we should be able to choose a queue, rather than specifying a user in the queue to book a meeting with.

    10 votes

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    Idea  ·  0 comments  ·  Intercom  ·  Admin →
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  3. [intercom] Hot handoff

    https://docs.google.com/document/d/1Qb6RdE7YcIDN7zEvNNyPdb1PdlQY2KEXnB4vosYb9bA/edit#

    1 vote

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    Idea  ·  0 comments  ·  Intercom  ·  Admin →
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