8 results found
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Distro - ability for Prospect to select "backup" assignee if not available
Give client ability to decide if they want to take a second assignee's availability into account when scheduling or just schedule with the primary assignee. This could be extremely helpful if an Prospect hits an Ownership queue but their assignee is OOO or on extended leave, we could allow a option to "view more availability" and the Chili Tenant could choose backup assignees or an alternative queue to route to. Potentially this could be applied to the scenario if we allowed customers to enable Strict RR in concierge but then "select additional availability" and route to new queue
11 votesThis has been released for Distro - more details here! You can continue to track this idea still for other Demand Conversion Platform Products here -https://suggest.chilipiper.com/forums/943972/suggestions/45229801
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Ability to control lead creation settings for personal meetings
Give settings on Personal Meeting types to create / not create lead. No option to turn off lead creation on personal meetings
6 votesThis is now available in User Controls with ChiliCal. See full details here!
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Branding on personal links
Similar to adjusting branding colors on Suggested Times, it will be nice to be able to adjust branding on Personal booking links. This provides all links to have company branding, instead of Chili Piper branding.
19 votes -
2 votes
Now have the ability to customize your booking pages with branding
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see teammate booking links
Sometimes we want to offer or send a team mate's booking link to a colleague. There's no way for me to easily see their links. We created a separate spreadsheet internally.
5 votesNow available in the ChiliCal Chrome extension.
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Create a CP Link for availability of more than one person
I'm very frequently having to coordinate calls with clients including more than one person internally. As a CSM, I work with a specific AM all the time and we'd LOVE to have one link to share our combined availability. Once we both need to be on a call, ChiliPiper doesn't really work for our needs.
2 votesAvailable in Handoff Fire on the Demand conversion platform!
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Choice to override working hours in booking link
When using suggested times users are able to override their working hours, but if the prospect were to click "view all availability" it of course defaults back to their standard working hours / availability and those times are shown as unavailable. Would be helpful to enable the person sending out a booking link to allow times outside of their standard hours to be available for this specific booking link by choice to allow the user to book at that time. Another side of this could be enabling the user to select to override certain meetings - this could allow the…
2 votesThis is now available using ChiliCal's priority scheduling - more details here!
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Fill the Dynamic Tag using the form of the one-click booking link
Dynamics tags are not being fulfilled when a meeting is booked via Suggested Times and the Meeting Type:* Has the “Require guest to fill the form before booking" option enabled;* The prospect does not exist in CRMThe Dynamic Tag could be filled with the information provided in the form of the one-click booking link while the meeting is booked.
2 votesAvailable with ChiliCal in the Demand Conversion Platform!
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