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How can we improve Chili Piper?

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5 results found

  1. Facebook lead ad integration

    I spend a lot of my advertising budget on Facebook lead ads, but if I sent them to a Chili Piper page after to book a meeting with my team, they have to fill out the form again. Would be great to be able to enable a prospect to book a meeting after converting from a Facebook lead ad.. ideally directly in Facebook but it could also work on a thank you page I redirect them to... would just need to pass thru the info they already submitted so they don't have to refill a form.

    83 votes

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    Idea  ·  0 comments  ·  Form Router  ·  Admin →
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  2. Warning alert to super admins on sudden / dramatic decrease in form routing

    Dramatic decrease in Chili Concierge volume should send warning to super admins that something may be wrong - otherwise, if you don't hear from your reps or look in reports regularly you could miss tons of opps if say, a website change was made, or an integration was deployed on your site that you didn't realize would affect Concierge, or some other random event. Would be superior if the "dramatic" criteria could be set by the customer - such as if we see X percent decrease in x amount of time, or if we go 1 hour with no leads…

    10 votes

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    Idea  ·  0 comments  ·  Form Router  ·  Admin →
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  3. Add additional questions after routing with Concierge but before booking

    Want to reduce friction by only asking for a couple criteria up front and then immediately showing the available times. After selecting a time, want to show additional questions BEFORE submitting. Basically the same flow as the standalone booking links, but with Concierge as well.

    4 votes

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    Idea  ·  1 comment  ·  Form Router  ·  Admin →
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  4. Recognize invalid id= parameter in router

    Right now if you provide an invalid value for the id query string parameter, the prospect books and fills out a form. But CP uses the bad id value to do the Salesforce lookup and an API error is generated. Would like CP to recognize this case and create the lead/contact instead

    3 votes

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    Idea  ·  0 comments  ·  Form Router  ·  Admin →
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  5. Add hide_x=true option to Marketing.js

    When implementing Chili Piper across different pages, we would like to have the option to hide the X for some popups (e.g. when embedded in a DOM element), and not for others. Currently, this is only achievable using the REST API or with CSS for the entire workspace. It would be very useful to have a JS option for the JS API to hide the X.

    3 votes

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