27 results found
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Switch from 'insert availability' to 'book a meeting' in same UI
We would like to be able to utilize the extension to pull in the attendee names from an email then use that information to directly book a meeting. It would be beneficial to switch back and forth from the ability to insert availability to book a meeting as needed in the same workflow.
5 votes -
Prevent bookers from changing the meeting type but can still change the Description in ChiliCal
It would be useful for customers like Convoso to prevent their bookers (SDR's) from changing the meeting type when handing off into a queue using Instant Booker. They still want their SDR's to be able to edit the description (already an existing setting), but they have automations that trigger off of the CPMeetingType field in Salesforce and these get messed up if an SDR changes the meeting type. This new feature could be added to the Extension tab for example.
5 votes -
Allow users to book meetings for reps that are set as OFF on Instant Booker
Currently, it's not possible to book meetings for someone that has a day off the next day (or more days) due to the Booking Span if the queue is Round Robin with the make it strict option enabled, would be good if we had an option to not block the calendar of the rep for when the person is back.
Example - I'm off tomorrow and IB shows me as OFF, and with the make it strict, it will not consider me as next in queue, so bookers are not able to assign meetings to me for next week.
4 votes -
Choose to share description on calendar booking page
I would like to show the description of my meeting type on the calendar booking page for concierge without having them to choose between meetings.
Use case - someone thinks they are booking a demo but it is an intro call & I want to call that out on the screen they are booking.
3 votes -
Reschedule Should NOT Count For Booking Limits
Currently, Host booking limits are taken into account when someone attempts to reschedule their meeting.
This shouldn't be the case as the meeting is being moved to a different time (and thus not adding to the number of meetings booked).
3 votes -
Monthly Calendar View
Ability to toggle on a monthly view rather than a weekly view.
2 votes -
Always show 3 full days availability even if no times are available
Problem :
We want prospects to book maximum 3 days in advance. But calendars are full, Chili Piper won't show any availability.We need Chili Piper to Open 3 more days if calendars are full. Or One more if one day get all booked.
We are checking 6 RR links one by one to make sure we add manually more days when it gets all booked - which is very time consuming.
2 votes -
Invite Additional Attendees from CRM in Search Function
I’d love the ability to search for existing contacts in our CRM directly within the Chili Piper ‘Invite a Guest’ field. This would eliminate the need to type out the full email or switch to my email client to copy and paste, streamlining the invitation process.
2 votes -
Reaching host booking limit is not used when showing meeting availability.
Reaching host booking limit is not used when showing meeting availability. So often, Chili PIper will show a meeting as available. Prospect then clicks on meeting to book and then gets a page back saying that it is "unavailable". It's a bad user experience. Some users might click on the "Find another time" button while others might not due to being unaware of the button or through frustration.
We also want to keep the limit at 10 to have balance on focus and don't want to move to unlimited bookings as we don't want AEs spending a lot of time…
2 votes -
Prevent meeting bookings outside Working Hours by Route in Handoff
It would be nice to toggle on/off on a queue by queue basis for these handoff routers that funnel to queues. Some teams are hoping for more control of their teams' schedules.
2 votes -
Allow custom limit for multiple bookings
Right now users can have a single (1) booking for a given time slot (ex: 11am) or multiple (8) bookings.
There is no option to edit/limit multiple bookings to more/less than 8.
Ex: I want to be able to just double (2) book a timeslot.
2 votes -
Book Meeting onto Non-Primary Google Calendar
It would be amazing to be able to schedule meeting on one of an Assignee's non-Primary or Additional Calendars in Google.
(Calendly allows this...)
2 votes -
embed chili piper to typeform like calendly
embed chili piper to typeform like calendly. make it where the answers are passed through, because if it can do that, where it passes that info and skips the questions done by chili piper and where leads just select the date and time, will make chili piper so much more helpful.
1 vote -
Option to send separate invites to guest and attendee
We want to include information about the meeting in the calendar invite for the attendee, but it's information that the guest shouldn't see. Additionally, we don't want the guest to have access to the attendees email address before their appointment. I know we have the feature to include or not include the guest in the invitation, but the guest also needs a calendar invite. It'd be great to be able to send separate invites with separate templates to the attendee and guest.
1 vote -
limits the number of additional guests
We have an issue where we want our prospects to add additional guests, but only have limited space in our meeting rooms so would like to limit the number of guests to ensure we have space for everyone to join.
1 vote -
Allow passing Scheduling Links within URL parameters
Allow users to directly load a specific ChiliCal scheduling link into the scheduler view via URL parameters. This would allow a flow from within Salesforce for example to jump right into a round-robin scheduler view without having to change from 'My Links'
1 vote -
Relocate "Welcome/Instructional" message on booking page
Relocate "Welcome/Instructional" message on booking page to a lower section, or allow end users (calendar owners) to determine where the message is displayed (top, left, right, or under main content).
User concerned with clients overlooking instructions at top page when booking appointment and missing important details.
1 vote -
Visibility of Calendar Events on a user level.
Right now we do have the option to select whether Bookers can view event titles on Assignees' calendars, or only see 'Busy' for blocked times under https://buildertrend.chilipiper.com/fire/admin/integrations/preferences and this is a global setting. It would be nice to have the same kind of feature in a user level since larger orgs might need a different configuration depending on teams and individuals.
1 vote -
Simplifying Chilical Scheduler
Making it a clearer distinction of whether they're viewing their calendar or someone else's. Currenlty it's built as a hyper link at the top vs a drop down on the left side.
1 vote -
No Shows & Rescheduling in ChiliCal Chrome Extension
there is not an easy way to mark calls as a no-show in Gong using the Chili Cal Chrome Extension. This is very important for both Booker and Host to do.
Today you have to select the specific event that you want to mark, so the main ways are from Google Calendar, your Chili Piper calendar in your account, or via a custom button on the Salesforce event.
Can you please add Chili Piper calendars into the Chrome extension to speed up the process of tracking No Shows, and Rescheduling events on live calls?
1 vote
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