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Calendar Booker

Calendar Booker

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  1. Want ability to prevent bookers from booking a meeting at a time outside of the minimum scheduling notice per meeting type!

    29 votes

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    Idea  ·  2 comments  ·  General  ·  Admin →
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  2. Provide a workflow so that it's possible to use Chili Piper to book webinars where multiple different customers are attending the same meeting, at the same time.

    28 votes

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    2 comments  ·  General  ·  Admin →
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  3. I'd like to submit product feedback for a setting in which a user can choose to select any time on their calendar (regardless of "Free" / "Busy"). Going into the calendar for every meeting and marking as "Free" is a bit manual/clunky, especially if we are suggesting multiple time options. The use case for me is I'm an Account Executive and I'm willing to push internal meetings for prospect / customer calls if they choose a time where I have an internal meeting already. As a user selecting suggested times, I won't be selecting times for internal meetings that I…

    24 votes

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    Idea  ·  1 comment  ·  General  ·  Admin →
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  4. Currently the Instant Booker won't show the titles, or segments of all events that are booked at the same time slot. Instead, it will default to showing just one of the busy blocks and extending it down.Our team reserves slots on their calendar for "Orientation Calls". They are expected to book over that calendar slot. Orientation call slots are reserved so no student can book over them. The Orientation calls are also expected to last an hour so our business was running into issues where our coaches were not having enough availability. The orientation call slots protect the ability to…

    23 votes

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    Idea  ·  0 comments  ·  UX Improvements  ·  Admin →
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  5. Currently can only do so via URL

    17 votes

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    Idea  ·  0 comments  ·  Chrome Extension  ·  Admin →
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  6. Add a setting to the Instant Booker to prevent the call from being booked before a specific date. This would allow more important calls to be booked first and less important calls that you designate to be scheduled after a specific date.

    16 votes

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    Idea  ·  1 comment  ·  General  ·  Admin →
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  7. Currently, when using the IB to insert times or a booking link into an email, you can only do so for a single reps availability. We'd love the ability to insert a booking link for availability for all, so that we can share times where both the booker, and at least one assignee are available to customers. This is currently only possible by sending out the queue booking link and manually adding the ?by= parameter.

    10 votes

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    Idea  ·  1 comment  ·  Chrome Extension  ·  Admin →
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  8. While email alerts are great, I sometimes don't check my inbox for a couple of hours at a time. A chrome notification, similar to what you have for Instant Video, when certain things happen would be great. The ability to customize which notifications I get would put a cherry on top.

    8 votes

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    Idea  ·  2 comments  ·  Chrome Extension  ·  Admin →
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  9. We recently merged 3 companies under 1 domain. We would like the ability for our reps to be able to choose which email domain their invite comes from when inviting a prospect to a meeting.

    8 votes

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    Idea  ·  0 comments  ·  General  ·  Admin →
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  10. Currently, the "Reminder" feature can only be triggered based on an amount of time before a meeting. What if a customized email could be triggered based on a meeting being booked?

    Use case: A prospect sends an SDR an email with interest to meet but the prospect doesn't provide availability. The SDR finds a time using Chili and books the meeting, which sends a calendar invite with a subject line of Placeholder. Then an email is automatically triggered upon booking that dynamically pulls in the AE's information and the prospect's info, along with messaging introducing the AE and confirming if…

    7 votes

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    3 comments  ·  General  ·  Admin →
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  11. Add different colors for different users so you can distinguish who is not available and decide if there will be any flexibility in moving the meeting to make room for a customer meeting. This is especially useful for managers in a support use case

    7 votes

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    Idea  ·  2 comments  ·  UX Improvements  ·  Admin →
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  12. It would be great for the queue order to update based on who is up next for a meeting. The idea would be that the person up next is at the top of the queue in instant booker then the order changes based on the current level and goes top-down. This is helpful when there are a lot of users in the queue and the booker often needs to skip people based on availability. The person at the top may be selected more often. Currently, if you move to the person under the stared up next user this could have…

    6 votes

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    Idea  ·  0 comments  ·  General  ·  Admin →
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  13. When we open Instant Booker from the extension itself, even if we select a language that is not English, the text " Click here to book meeting" is always generated in English, so this feature request is to translate this when we have a different language.

    5 votes

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  14. 5 votes

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    1 comment  ·  General  ·  Admin →
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  15. The ability for SDRs to send suggested times for all AEs in a specific queue.

    Essentially the same thing we have for inbound concierge but for outbound suggested times.

    4 votes

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    0 comments  ·  General  ·  Admin →
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  16. Have an email validator tool built into concierge so if someone uses a invalid/spam email they do not have the option to book a meeting.

    I use a couple right now that are super valuable:
    https://mailtester.ninja/
    millionverifier.com

    They give 3 results:
    1. Valid
    2. Uncertain (if they have email security etc.)
    3. Invalid

    The “invalid” are always invalid, so it would be very valuable to have the option “If Invalid do not show calendar”.

    Seems like we could just build our own and not have to use a 3rd party.

    4 votes

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  17. Only display booking meeting types for users to be able to use and not all workspace meeting types which are used in inbound routers for other purposes.

    4 votes

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  18. Other calendar tools have the ability to put buffer time around meetings so they can't be booked right next to each other, but without creating an event in the calendar. My reps have reminders for meetings, but they're getting reminders for buffers which isn't needed.

    4 votes

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    2 comments  ·  General  ·  Admin →
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  19. When using the instant booker to suggest times, the customer sends over availability. However, minimum scheduling notices are not maintained. For example, if my meeting type has a 12-hr minimum scheduling notice, and I sent availability 2 days ago for today's 3pm and 4pm time slots, the prospect would be able to book that time, even though it’s outside of the 12-hour minimum scheduling notice. In other words, those times were sent two days ago, but the recipient is then booking them 3-4 hours prior to those times, overriding the minimum scheduling notice of 12 hours.

    The feature request is…

    4 votes

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  20. Currently, it's not possible to book meetings for someone that has a day off the next day (or more days) due to the Booking Span if the queue is Round Robin with the make it strict option enabled, would be good if we had an option to not block the calendar of the rep for when the person is back.

    Example - I'm off tomorrow and IB shows me as OFF, and with the make it strict, it will not consider me as next in queue, so bookers are not able to assign meetings to me for next week.

    4 votes

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    0 comments  ·  General  ·  Admin →
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