Configuration Change Audit Logs with API Access
Audit logs that track all configuration changes made by admins and workspace managers in Chili Piper.
Details:
Track who made changes, when, and what was modified (routers, forms, integrations, permissions, etc.)
Include before/after values for changes
Provide API endpoint to pull audit logs for compliance and SIEM integration
Why:
- We have too many admin/workspace managers and Troubleshoot configuration issues is troublesome and impossible to track. Someone changed a concierge router logic recently creating a huge impact to a company event.
- Meet enterprise compliance requirements (SOC 2, etc).
- Security and change tracking.
- Align with our AI automation/transformation standards and transparency across the org