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Ideas to Improve Chili Piper

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6 results found

  1. It is helpful to know if the prospect that booked a meeting does not receive the calendar invite email. Could this information either be made available within the dashboard or prospect reports or via an email notification to the assignee and admin?

    1 vote

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  2. An operational email to the workspace admin(s), preferably customizable on per-admin basis since not all admins are operations admins, when a meeting has failed to sync to Salesforce after *# of tries (open to whatever number based on the retry cadence), much like when a meeting failed to be created in the user's calendar.

    10 votes

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    Idea  ·  1 comment  ·  Error Notifications  ·  Admin →
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  3. I'd like to be able to get alerted whenever the integration between Chili and Slack get a disconnection so we can act quickly to re-configure the integration and avoid losing any alerts.

    4 votes

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    Idea  ·  0 comments  ·  Error Notifications  ·  Admin →
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  4. Prospect booking limit screen to change from "Please visit your original confirmation email if you'd like to reschedule your meeting for a different time/.day" to a more relatable text on why they can't book.

    2 votes

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  5. There's been some cases when the prospect misspells their email address and uses an incorrect format (e.g. example.@gmail). In those cases, we send an email like this: "First Last booked a meeting at 07:15 PM EEST on Wed, Sep 11th but the meeting was not created in your calendar.It looks like the calendar was not available at that time. Can you please make sure you create it in your calendar as soon as possible?His details below:First Lastexample.@gmailBest,The Chili Piper team"We should improve the wording to let our customers know that we couldn't create the event due to an invalid form…

    1 vote

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    Idea  ·  0 comments  ·  Error Notifications  ·  Admin →
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  6. If a calendar could not be loaded based on the email of the Default Booker, we are showing that there is no available time.My suggestion is that we should let the customers know that we could not load calendars based on the email of the default booker.

    1 vote

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