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General Management

Ideas to Improve Chili Piper

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  1. We run different Marketing/Sales campaigns in our organization from time to time.
    CP assignee notifications work as a good handoff email from Marketing to the Sales team so we would really like to be able to customise the messaging to add the campaign details in there.

    1 vote

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  2. When rescheduling a meeting it no longer uses the Assignee name in the title, even if there's a dynamic tag. It just says "meeting with"

    1 vote

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  3. Chili Piper is set it and forget it, but sometimes when new reps join they are in a queue but getting a lot less meetings than the others. When the admin is aware of that, he can train them on how to maintain a good calendar hygiene. I also prevents loosing prospects when a queue is made by one only prospect.

    1 vote

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  4. The confirmation e-mails sent to the Assignee and the Booker should be branded with our logo.

    36 votes

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  5. We would like to enable a reply feature to reminder emails to the account owner for client replies.

    2 votes

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  6. We only use Chili Piper for inbound sales inquiries, but our form accommodates support requests. These are disqualified in our Meeting Queues, but if the contact is owned in Salesforce our AEs are getting notified, which is causing confusion. We want to be able to send Did Not Book notifications only when the contact chose not to book, not when they are disqualified.

    1 vote

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  7. Allow users/admin to enable/disable Distro notification whether they are assigned as owners.

    10 votes

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  8. Provide ability to place unsubscribe button on all externally sent emails from the platform to comply with legal requirements

    2 votes

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  9. Ensure that admins immediately know if their Concierge instance isn't working properly.

    1 vote

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  10. It would reduce confusion if both the attendee and assignee timezones were both available on the "New Event" email from chilipiper. One of my coworkers thought that they had an event booked well outside of their hours set in ChiliPiper.

    3 votes

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    Idea  ·  0 comments  ·  Notifications  ·  Admin →
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