Host booking limits by user
Id like for there to be customizable host booking limits (by user) within a specific meeting type. From a capacity management perspective this would reduce friction between meeting types and queues
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Cory Bates-Rogers commented
This would be a game changer. Please add this feature.
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Dillon Nuanes commented
We're using CP for our support team. This is a key functionality to ensure our reps have manageable call loads each day.
Adding this feature would allow CP to open up more use cases.
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Eduard Byrne commented
For new hires, I want to be able to limit number of bookings per day on a meeting type and Q basis. This allows us to control the amount of volume a rep gets. Weighting helps a little but only if it's a larger Q
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Gal Agar Reiter commented
It is critical for us to be able to limit the # of meetings a single rep can get. We have people in onboarding we don't want to be receiving more than a certain number of meetings booked in a week
However, since these reps have lots of availability on their calendar, they get many meetings routed to them, even if their weights are very low - which is the opposite of what we aim for