Create a limitation in the UI to not allow customers to have two different HubSpot fields with the same name.
Right now when a HubSpot field is created, the label associated to this field can be changed in HubSpot but the API name will be forever the same (you cannot change it in HS). If a customer creates two fields with the same name in HubSpot, in our Chili Piper form the dropdown will display both fields with the same name and it's impossible to know through the UI which one is the desired one. It can also cause a conflict in the backend when we don't actually know which one of them we should try to match with the value received in the form submission. This can cause a lot of confusion and for this reason we should have a way to prevent our customers to have two different fields associated to the same API name in the UI.
AdminBibiana Lorscheiter
(Admin, Chili Piper, Inc.)
shared this idea
Hello! In the demand conversion platform when you are mapping your Data fields we now use the label in Hubspot which as you mentioned can be changed!