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How can we improve Chili Piper?

'Capability to customise the email notification going out to the assignees' has been merged into this idea

Routing

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Add Details to Email Notifications to Assignees

It would be so helpful if we could see the kind of record Chili Piper is routing in the notification emails, maybe by including the name of the router responsible. We are using Chili Piper for a few different use cases, so being able to differentiate would be so helpful.

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Jenna Hildebrand shared this idea  ·   ·  Report…  ·  Admin →
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  • Jade Knoop commented  ·   ·  Report

    We are requesting the ability to edit the email notification that is sent when a meeting books. Ideally we would like to see all form submission data on the email notification so the rep has that information available.

  • Shail Sharma commented  ·   ·  Report

    We run different Marketing/Sales campaigns in our organization from time to time.
    CP assignee notifications work as a good handoff email from Marketing to the Sales team so we would really like to be able to customise the messaging to add the campaign details in there.

  • Brian Strubbe commented  ·   ·  Report

    It would be great to be able to customize email alerts in a way that would allow us to reflect what campaign or form the prospect came through