Add Captcha to Scheduling Links
We've had an issue with bots coming through our form and setting meetings.
Is it possible to add Captcha to our scheduling links to help block this spam?
Suzanne Wright
shared this idea
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We have some of our largest customers describing issues where they send suggested times to a prospect, and that prospect's security software "scans" the link, and it automatically books a time on behalf of the prospect.
This gives the impression that they are "auto-booking" meetings, and prospects get upset, deals are lost, and Chili Piper is blamed.
We need a way to prevent bots from booking meetings. Suggestions have included creating a captcha that a bot or human would need to complete before booking and/or a delay in the booking so that if a bot accesses a link (and in theory leaves that link in < 1 second) it does not get booked.
I think the solution can be two-fold. Implement a delay of a second or two on suggested times, and also offer the option of a captcha in case a stricter method of preventing bots is needed.
