47 results found
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Meeting buffers without a calendar event created
Other calendar tools have the ability to put buffer time around meetings so they can't be booked right next to each other, but without creating an event in the calendar. My reps have reminders for meetings, but they're getting reminders for buffers which isn't needed.
5 votes -
Dynamic Tag for All Form Fields (Visible) or All Form Fields (Required)
Right now, dynamic tag for AllFormFields includes all hidden fields for things like UTM and gclid capture. Looks very ugly on a meeting invite. Would be great to have an option for all visible form fields or all required form fields to eliminate these tracking fields from display.
5 votes -
Meeting Type Localization
We would like to be able to localize meeting types so that each meeting can have multiple translations. This would prevent the need to create 4-5 different meeting types for the same purpose, which complicates our setup in both the flow builder and the number of assets we end up with.
4 votes -
Cancel future reminders if a customer responds via email
If multiple reminders are set for a meeting and the customer replies to an earlier one via email, it would be useful to cancel the remaining reminders to avoid spamming the customer.
4 votes -
Native Chili Piper Forms
Having forms within Chili Piper and not needing to integrate with another form provider. It's something that a lot of people assume we have and are surprised we don’t.
4 votes -
Different availability timeline for reschedules
Ability to provide a different timeframe of availability when someone clicks on a reschedule url.
4 votes -
No Show Meeting Follow Ups
Add a reminder feature for post a meeting where if the meeting is marked as No Show, the guest receives a an email to reschedule.
4 votes -
Add Date & Time field to appointment confirmation text options
When sending out email confirmations after a customer has booked in Chili Piper, we would like to have the date and time of the meeting be a field that can be added to the meeting type email template. The reason we would like to show this is that I use Chili Piper to book training sessions, and I would like a complete list of all the information so that someone can easily see everything about their training without having to reference the attached .ics file.Date and time can be attached to reminder emails, I believe it makes sense to have…
4 votes -
Reminders to contacts that didn't book the meeting
There should be a feature where you can add additional contacts to the invite on your calendar and then they'd also receive meeting reminders like the contact who books the meeting.
3 votes -
Reminder Email Chain
Have reminders sent as an email chain to the original invitation. Individual email reminders can be confusing for some prospects and having the original invitation details can be helpful, especially if we opted to use the Google Meet functionality of ChiliPiper.
3 votes -
Exclude Weekends from Availability Range in Meeting Templates
Currently, the availability range set in meeting templates counts all calendar days, including weekends. It would be helpful to have an option to count only business days (e.g., Monday through Friday). This would be especially beneficial for teams that do not work on weekends, as it would increase the effective availability shown in their calendars and better reflect their actual working hours.
2 votes -
2 votes
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Edit the error message and image presented when a disabled link is used
If a prospect/customer tries to access a queue link that has been disabled via the 'Public online booking link' toggle - it shows them a warning triangle with the message "This page is not available". This is a poor experience if the links are being used for time-sensitive campaigns and doesn't explain why they can't book a meeting e.g. "This initiative has ended - please contact your Account Manager". The request is to be able to change the image and the text shown once a link has been disabled.
2 votes -
Max Booking Limit Per Time Slot
It would be extremely beneficial for in-person event specific settings to allow users a max limit of bookings per time slot. This would allow a user to host a fixed amount of guests per meeting slot without having to physically block their calendar after a certain amount of 'Free Availability' meetings are booked.
The current workaround is using multiple user's calendars for events which is an inconvenience when it is only one user hosting an event with several guests per time slot.
2 votes -
Cancel Meeting and Reschedule Later
When a client or assignee needs to cancel a meeting at the last minute, give them the ability to cancel the meeting and reschedule it later (sending the client a new scheduling URL automatically).
2 votes -
Time buffers for multiple back to back meetings
Rather than including a time buffer before and/or after every meeting that is booked, enable a time buffer only after multiple consecutive meetings back-to-back (i.e. give a 15 min buffer after 3 meetings in a row). This allows for a much greater number of meetings booked in a day, but still allows for some rest periods so a day is not 100% back-to-back
2 votes -
Dynamic Tag for Meeting Duration
Dynamic Tag to be used in Calendar Invites and Reminder emails that pull the Meeting's Duration. Even if duration is adjusted when booking via Instant Booker. Our customers will often times ask how long a meeting is scheduled for.
2 votes -
On-demand reminder email sends
Allow sending of a reminder email on-demand in cases where meetings are adjusted offline.
1 vote -
"Confirm Attendance" Button in Reminder Emails
Add a "Confirm Attendance" (or similar) button to meeting reminder emails sent via Chili Piper, allowing invitees to explicitly confirm they will attend the scheduled meeting.
To reduce meeting no-shows by prompting invitees to confirm attendance ahead of time. A simple "Confirm" button in reminder emails can act as a light-touch commitment mechanism, improving attendance rates.
1 vote -
Being able to edit personal Meeting types in a users profile
In the legacy app, we used to be able to edit a users personal meeting link if they were having some issues. In the new Fire environment we are no longer able to edit. Is there a method to edit that is in the works?
1 vote
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