15 results found
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Offer feature for Templated "Buffer" meetings
Would be ideal if we could assign templates to buffers associated with CP bookings. In instances where the buffer is used for work tied to the CP invite immediately before/after the booked call, it would easily provide the individual(s) affected direction on what needs to be done.
15 votes -
Character limit on forms fields - phone number, name
Currently, there is no validation on the Phone field, which can lead to users entering incorrect or overly long numbers. For businesses that serve only U.S.-based clients, the system already adds the country code (+1) automatically.
To prevent users from mistakenly entering additional digits (e.g., duplicating the country code or adding invalid characters), it would be helpful to implement a character limit on the Phone field. This would ensure more accurate data entry and improve overall form validation.
8 votes -
Forms should be a separate asset that can be used in multiple meeting types
Forms now should be the same in Legacy, where they're a separate asset and can be used in multiple meeting types. This allows the admin to create a global form and apply changes if necessary in just one place
6 votes -
Icons to show who is included in a group call - From Scheduling Links Page
In the old UI, I used to be able to see an icon of all the team members who would be included in a group call, but I'm no longer about to do that in fire. It would be really helpful to see at a glance. For now, I am renaming my group calls to include the list of attendees.
5 votes -
Cancel future reminders if a customer responds via email
If multiple reminders are set for a meeting and the customer replies to an earlier one via email, it would be useful to cancel the remaining reminders to avoid spamming the customer.
4 votes -
Add Date & Time field to appointment confirmation text options
When sending out email confirmations after a customer has booked in Chili Piper, we would like to have the date and time of the meeting be a field that can be added to the meeting type email template. The reason we would like to show this is that I use Chili Piper to book training sessions, and I would like a complete list of all the information so that someone can easily see everything about their training without having to reference the attached .ics file.Date and time can be attached to reminder emails, I believe it makes sense to have…
4 votes -
2 votes
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Edit the error message and image presented when a disabled link is used
If a prospect/customer tries to access a queue link that has been disabled via the 'Public online booking link' toggle - it shows them a warning triangle with the message "This page is not available". This is a poor experience if the links are being used for time-sensitive campaigns and doesn't explain why they can't book a meeting e.g. "This initiative has ended - please contact your Account Manager". The request is to be able to change the image and the text shown once a link has been disabled.
2 votes -
Formatting | Host phone number re: dynamic tag is formatted incorrectly.
Formatting host phone number in dynamic tag is formatted incorrectly. This feeds from personal settings in MyApp and you can only enter consecutive digits in the field for phone number. We need some flexibility on customizing this as it shows up weird in a email.
+1XXX_XXXXXXX
1 vote -
"Confirm Attendance" Button in Reminder Emails
Add a "Confirm Attendance" (or similar) button to meeting reminder emails sent via Chili Piper, allowing invitees to explicitly confirm they will attend the scheduled meeting.
To reduce meeting no-shows by prompting invitees to confirm attendance ahead of time. A simple "Confirm" button in reminder emails can act as a light-touch commitment mechanism, improving attendance rates.
1 vote -
Send email reminders to all guests of the demo meeting, but not to the host
When creating/editing an email reminder, it has options to send the email to either "All guests" or "Primary guest only". When selecting "All guests", the reminder get sent to all prospects attending the meeting, but it also gets sent to the host/Account Executive. We'd love for their to be an option that sends the reminder email to all guests of the meeting, but not the host. Our AEs already know the meeting is going to happen and don't need the reminder email as it is redundant clutter. Thank you!
1 vote -
Ability to send reminders and notifications based on time after sending calendar invite
Allow the ability to send reminders and notifications to guests if they have not accepted a meeting invite.
For example, after a meeting invite is sent, if the guest has not accepted within a set period of time i.e. a couple of days, send a reminder email.
1 vote -
Adding Dynamic Tag functionality in Subject
Within Meeting Types -> Reminders and Messages -> Message -> Subject — requesting for functionality to add dynamic tags.
I was able to figure out using the tag generated in the "insert dynamic tag" in description, it'd be great if the functionality would pop up when updating the subject area in CP.
1 vote -
Maintain Question Order in Meeting Description Using {{CP.DataField.AllFormFields}} Tag
When using a booking link that contains a series of form questions arranged in a specific order, the {{CP.DataField.AllFormFields}} tag currently does not preserve that order in the meeting description. Instead, the questions and answers appear in a seemingly arbitrary order.
Request:
It would be highly beneficial if the meeting description displayed the form responses in the same sequence as configured in the booking form. This would improve readability, maintain logical flow, and reduce confusion, especially in use cases where the order of questions carries context or priority.
This enhancement would help teams ensure consistency in how form data is…
1 vote -
1 vote
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