66 results found
-
1 vote
-
Allow personalised Slack notifications for Distro
Let admins have the ability to personalize the notification that the users will receive on Slack every time Distro routes something for them - so they know why something is being routed.
2 votes -
2 votes
-
Different availability timeline for reschedules
Ability to provide a different timeframe of availability when someone clicks on a reschedule url.
3 votes -
Edit the error message and image presented when a disabled link is used
If a prospect/customer tries to access a queue link that has been disabled via the 'Public online booking link' toggle - it shows them a warning triangle with the message "This page is not available". This is a poor experience if the links are being used for time-sensitive campaigns and doesn't explain why they can't book a meeting e.g. "This initiative has ended - please contact your Account Manager". The request is to be able to change the image and the text shown once a link has been disabled.
2 votes -
More Dynamic guest form
The guest form looks quite old and isn't very customizable. It's difficult to brand the guest form, edit colors, etc. and I find that to be an important feature for customers as branding is everything. My reccommendation is to have a more customizable guest form with the ability to change text, colors, descriptions, etc. (without using CSS)
4 votes -
Max Booking Limit Per Time Slot
It would be extremely beneficial for in-person event specific settings to allow users a max limit of bookings per time slot. This would allow a user to host a fixed amount of guests per meeting slot without having to physically block their calendar after a certain amount of 'Free Availability' meetings are booked.
The current workaround is using multiple user's calendars for events which is an inconvenience when it is only one user hosting an event with several guests per time slot.
2 votes -
Reschedule and Cancellation Templates
When a meeting is rescheduled or cancelled, an updated invite is sent to the attendees. However, the body of this invite is exactly the same as the original. It would be useful to change the language in the body of the email they receive when rescheduling or cancelling to eliminate any confusion. For example, if the original invite says "Thank you for scheduling your tour..." it would be useful to update the body to say something like "Your tour has been cancelled" or "Your tour has been rescheduled" instead.
6 votes -
Filter for "meeting invite accepted"
Have the ability to send different reminders for prospects that DID accept the invite (i.e. "can't wait for our call!") and a different one for prospects that DIDN'T (i.e. "can you please let us know if you're coming?").
Right now you can only send to either everyone, or to prospects who didn't confirm - meaning the suggestion above is not possible.
7 votes -
Ability to switch off reminder emails/notifications
Option for each user to choose what notifications they want to receive by email. The booker especially doesn't need to receive all of these emails.
7 votes -
Allows users to set SMS Reminders sender and recipient
Users should be able to control the direction of SMS Replies by allowing them to set the SMS Reminder recipient/sender in the Reminders settings of a workspace
11 votes -
Remove meeting times that are outside customer's timezone
We are based in the UK but anyone in the world can book a demo with us, which means that UK hours appear even when it can be the middle of the night for people in the USA, India or Australia/New Zealand.
I would like the option to not display any times outside of the demo booker's working hours (nothing before 7am and nothing after 7pm) so they don't see random 1AM, 2AM, 3AM etc. times. It currently provides a very negative experience.
7 votes -
Display all hosts on the calendar screen when using group booking links
We would like the ability to display all of the members of the meeting on the calendar screen when using group booking links. The calendar screen currently only show the organizer/main host of the meeting and on the confirmation screen shows everyone, which can confuse prospects.
2 votes -
Character limit on forms - first name / last name
SFDC does not allow lead creation if first name is over 40 characters (and there are other character limits for other basic fields) yet chili pipers form does not have a limit. Beazer uses Chili Piper form to fill out before booking a meeting and its causing issues when leads type in longer than 40 characters, lead doesn't get created. For standard fields like this can force character limit to allow for creation?
additionally, there's no way to quickly and easily see what leads have not been created - so catching this mistake is nearly impossible. youd have to manually…
3 votes -
AMP email functionality for a router
AMP email functionality specific for routers. It would be great to have the ability to embed an entire router into an email which doesn't force the user to open up a new tab.
2 votes -
Adding Multiple Email Addresses Booking Through Concierge
Even when Chili Piper is installed on a webpage.
2 votes -
Use Workspace Meeting Types in Multiple Meeting Type Booking Link
Having the ability to add Meeting Types created in Workspace to the multiple meeting types on booking link within My Workspace.
Currently, the team will need to clone/recreate the meeting type within Personal Workspace just to be able to add it into a multiple meeting type link. To increase adoption, not having the user create this will be very helpful.
12 votes -
Expand Options for Availability Increments
We use Instant Booker to allow clients to book windows of 2 hours, and use different Meeting Types to define when they can book, typically between 8am and 4pm. We want to restrict the start times of these 2 hour events to only be multiples of 2: there is an available slot at 8, and then at 10, and then at 12, etc. We do not want a client to be able to book a 2 hour window that spans 9-11, for example. This functionality would correspond to setting an Availability Increment of 2 hours, but the Availability Increment parameter…
3 votes -
Ability to make multiple meeting type links 'single-use'
Currently you can only make individual meeting type links 'single-use'. I'd like the ability to offer a single-use link that has multiple options attached e.g. 15 mins, 30 mins, 45 mins meeting types.
8 votes -
Rescheduling Flexibility
CP won't let me reschedule a 12pm - 12:45pm meeting to 11:30am because the meeting type has a 30 minute buffer before it. The solution would be for CP to keep track of meetings it had booked and know that meeting ID XYZ from 12-1pm is the same meeting ID XYZ that is attempting to reschedule and therefore, treat the buffers and the meeting as free. Today's workaround requires me to delete the buffers AND mark the meeting as free in Google Calendar. Not a great workaround when the attendee or my assistant is trying to reschedule for me.
3 votes
- Don't see your idea?