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Meeting Buffer for Weekends

When we have a new client, we have a 48-hour delay before the customer can actually schedule their kickoff meeting. This allows the consultant enough time to review the project and schedule time internally for a handoff meeting. It doesn't appear the 2 Day buffer excludes weekends. The issue we're running into is that if a customer is assigned Friday afternoon and receives the link, they can schedule a call as soon as Monday, not giving us enough time to review and have the internal handoff.

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Paul Ventresca shared this idea  ·   ·  Report…  ·  Admin →
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  • Brett Carpenter commented  ·   ·  Report

    Hi y'all!

    Problem: We don't work on weekends and the current availability options are only set to use "Days." This poses a problem on Fridays and cuts out 2 days from the selected time window.

    Solution: Allow for more customization with availability range. With the understanding that some companies leverage CP to book over the weekend, perhaps allow us to check the days of the week we'd like the availability to use? Or start with "Week Day" as phase 1 and move into the selector for phase 2.

  • Angie Spencer commented  ·   ·  Report

    This is a feature Chili should add ASAP. A company with a solution that helps streamline scheduling...seems like it should already be in the product.