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  1. Would prefer the option to show ONLY the calendar for the next rep in the queue. Classic round-robin distribution instead of combined availability of all reps in queue. rep1-rep2-rep3-rep4, then back to rep1-rep2-rep3-rep4. If a meeting no-shows or cancels, it is the rep's responsibility to get the meeting back on the calendar themself .

    58 votes
    7 comments  ·  Algorithms  ·  Admin →
  2. Reps are picking other Sales People in my Ownership Routing Queues. I need to be able to make Ownership based routing queues strict.

    11 votes
    0 comments  ·  Algorithms  ·  Admin →
  3. Leads are for closers and your closers are busiest. This lead system allows a potential client to select a time and then the round robin is based off who is available. This puts more appointments in less effective closers appointment books. My top Sales guy only received 3 leads out of like 60 because of this. You need to have an option to do either. If I cannot get this honed in with weighting and teaching my top sales guy how to leave the most sought after appointment times open to me, we will be canceling your product. I would…

    2 votes
    0 comments  ·  Algorithms  ·  Admin →
  4. A user that is apart of multiple teams where assignments across rulesets are factored into algorithm. A true round robin for a single router.

    1 vote
    0 comments  ·  Algorithms  ·  Admin →
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