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SMS Confirmations

Currently when a meeting is scheduled there is only a confirmation sent via email to the customer. It would be very useful to also be able to send an SMS confirmation with the time of the meeting right after booking, especially for clients booking in-person meetings.

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AdminTevin Donyes (Admin, Chili Piper, Inc.) shared this idea  ·   ·  Report…  ·  Admin →
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  • AdminSorin Lungu (Customer Success, Chili Piper, Inc.) commented  ·   ·  Report

    I don't see the value of getting an SMS with the confirmation of meeting I just booked because I am aware that I just booked a meeting and I have the confirmation on the email + in the calendar. @Tevin why does the customer finds it valuable. What's their usecase?