142 results found
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Add more fields to Active User
Add more fields to Active User - Such as License activate, License deactivate, user created (by &date), last modified (by & date)
1 vote -
Fill in dynamic tags in the Preview
Legacy CP fills in dynamic tags in the Preview to get a better sense of what the prospect will see, but Fire shows the dynamic tags in Preview without populating those values. It would be great for Fire to adopt this feature.
1 vote -
Allow reporting within Distributions
Allow the ability to see which opportunities compose the meetings scheduled/cancelled within distributions. If an admin wants to see which 3 meetings cancelled within a distribution for an AE, for instance, it requires a manual search.
1 vote -
Ability to update user email address
I'd like to have the ability to update a user email address when someone has an email change.
1 vote -
Chat with prospects via Microsoft Teams
Provide the ability for reps to use our Chat product via MS Teams with prospects.
1 vote -
On-demand reminder email sends
Allow sending of a reminder email on-demand in cases where meetings are adjusted offline.
1 vote -
Create Salesforce Tasks from Concierge & Handoff
Currently Concierge and Handoff can only create Events after a meeting is booked, but some people use Tasks instead of Events. It would be very useful to have a Task creation node in the routers, both for when meetings are booked or not booked.
1 vote -
Force Show Availability For All
We'd like to have a User Control toggle that gives us the ability to force-enable "Availability for All" for all users in the workspace and prevents them from disabling it, as it's critical to our sherry-picking efforts.
1 vote -
Show the actual team member license missing
Show the actual team member that doesn't have the specific license for the distribution, not just take me to the Manage License, and then I need to search through all users to find the one that is missing that license.
1 vote -
Allow for manually deleting/removing meetings from the system
As we've gone live with Chili Piper and have booked a lot of test meetings, I'd like to be able to delete those meetings out of the system altogether. This way we can be sure these test meetings aren't skewing the distribution of legit meetings across our AEs unevenly.
5 votes -
Map the meeting invite emails and the meeting reminder emails over to salesforce
The reminder emails that chili piper sends to guests, as well as the initial meeting invite email that chili piper sends when the guest books their demo, can those emails be mapped over to salesforce so we can see a history of them on the Lead/Contact record?
Our reps work in salesforce and gong and being able to confirm whether those emails have been sent, and whether they were opened, in the place they are usually working would be great.
1 vote -
Allow the ChiliCal extension button to show up on secondary email fields on Leads/Contacts in Salesforce
Currently the ChiliCal button will only show on the standard primary email field on a Lead or Contact in Salesforce. However, sometimes a customer will have multiple email addresses that are stored in secondary email fields. It would be useful for the extension to automatically show up on those fields, or to allow Chili Piper admins to customize which fields the extension shows up on.
7 votes -
Bulk Add Users to Workspace and Licensing during New User Adds
Option to "add all users in list" to workspace(s) when doing new user creation. Same condition for license assignment. Currently requires clicking of each user, selecting workspace, then clicking out. Same can be said for licensing. Would be more efficient to add all users and then toggle "add to workspace" for all users in the list.
1 vote -
Vacation Settings - Out of Office Recognition
Currently, the vacation recognition causes many issues and inconsistently recognizes vacation. Allow for an option to only recognize an all-day OOO event type to qualify as vacation - not just "busy" events all day. Show which events are triggering the vacation setting - sometimes we can't tell.
2 votes -
Global User Pause Setting
Allow pause settings for a user to happen at a universal level and not only on each individual router. Ideally, we could say, "John Doe" needs to be paused and we could do that in one place across all routers and not manage each individual one and pause him in several places.
4 votes -
Cancel future reminders if a customer responds via email
If multiple reminders are set for a meeting and the customer replies to an earlier one via email, it would be useful to cancel the remaining reminders to avoid spamming the customer.
3 votes -
Allow Reassign from Outlook Add In
Reassigning a meeting via the Outlook add in is currently not supported. A rep must go to ChiliCal to reassign or an Admin can do so from the admin dashboard. Adding the ability to reassign from the calendar invite itself in Outlook would be feature parity with the functionality with Gcal users.
2 votes -
Meeting limit applied to the Meeting type not the distribution
We would like to have the ability to limit the number of meeting per meeting type and not associated to the users in a distribution.
3 votes -
audit log to see all history for prospect
For clients that are using multiple products, it'd be helpful to have an admin log so we can see all the products that prospect has touched. ie if the prospect booked a meeting through Concierge, then was assigned or had an update via Distro, then the meeting was handed off from one rep to another - there is no singular view that'll show that history.
1 vote -
Allow Non-Admin Users to Access "Meeting Activity" Report in the Fire Platform
In the old platform, agents (non-admin users) had access to the "Dashboard" section, which allowed them to view their upcoming and past events.
In the new Fire platform, the equivalent functionality appears to be the "Meeting Activity" report. However, this report is restricted to Admin-only access.
It would be very helpful if regular users could also view their own meeting activity within this report, to maintain visibility and autonomy over their scheduling history, similar to what was available in the previous platform.
1 vote
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