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Ideas to Improve Chili Piper

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22 results found

  1. Our reps will often toggle the timezones visible when they book a meeting for a client and only 6 of them are relevant to our company. It would be great to allow admins to restrict the list of available timezones on booking links to simplify the options available.

    10 votes

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    Idea  ·  2 comments  ·  Admin & Permissions  ·  Admin →
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  2. When we open Instant Booker from the extension itself, even if we select a language that is not English, the text " Click here to book meeting" is always generated in English, so this feature request is to translate this when we have a different language.

    8 votes

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  3. Chili Piper only allows to reassign a meeting when it's part of a Queue, but sometimes we need to reassign meetings booked through Personal Links and we need to do that manually in G-Calendar and Salesforce. Ideally we would like to have the option to reassign meeting to all meetings booked through Chili Piper

    6 votes

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  4. I would like to be able to translate the From Name on Reminder emails to create a better experience for Spanish speakers, and ultimately users speaking other languages as well.

    Context: I'm working on creating Meeting Types and a Queue translated to Spanish as we'll soon launch a Spanish speaking arm of our Sales Team. I've got all of the calendar invite and reminder invite subjects/contents translated to Spanish, but I learned today that the "From" name listed on reminder emails displays as Reminder and that this isn't currently able to be translated to Spanish (or other languages). This may…

    6 votes

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  5. The metadata related to the infrastructure for assets and routers should be saved in case something goes wrong, gets accidentally deleted, etc.

    A data repository to pull from would be great.

    4 votes

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  6. Calendly has a feature that allows multiple people to vote on what time a meeting should be. This is very useful when trying to coordinate calls with multiple people with busy schedules, and it would be great if Chili Piper offered this same functionality.

    3 votes

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  7. In the admin mockup for the booker in the Branding and language section, out logo looks fine. But in the actual booker sent out by our employees, the logo is squished.

    Chili Piper's logo upload tool, unlike most other, does not have suggest image sizes and does not block you if your logo does not fit.

    When looking at the HTLM of the booker, it appears that our logo has a rendered size of 200 × 56 px and rendered aspect ratio of 25∶7.

    It would have been good to know this before we had multiple prospects and employees point…

    3 votes

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  8. The ability to set on the individual level between AM/PM or 24H clock.

    3 votes

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  9. Show the actual team member that doesn't have the specific license for the distribution, not just take me to the Manage License, and then I need to search through all users to find the one that is missing that license.

    2 votes

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  10. When using a Data Field that requests a phone number, the UI presents a drop-down menu for selecting the country.

    The country information could be provided separately or mapped within the Data Field, allowing me to directly determine the country without asking for the Country Name in a drop-down.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  11. We've had an issue with bots coming through our form and setting meetings.

    Is it possible to add Captcha to our scheduling links to help block this spam?

    2 votes

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    1 comment  ·  Other  ·  Admin →
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  12. For meeting types availability - if an admin is adjusting the availability range for a meeting type, is there a way we could add in the ability to only allow meetings of that specific type for that date range for a specified group of users?

    It appears the ability to limit meetings to a specific meeting type is only available for individual custom schedules. But the ability to do this on a single meeting type as an admin would save a lot of time.

    This setup is very common for in-person events. Thanks!

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  13. When using the my personal page link (in LinkedIn for example), the preview contains some ad copy for Chili Piper.

    I'm wondering if we can tone down the use of the word "prospects" in that preview since some of the contacts we make are soft approaches where we don't want to appear immediately sales-y. (Personally, I wouldn't click on a schedule link that was about prospecting if I wasn't in sales).

    Instead of "route your prospects through Chili Piper" can we just do "Route your meetings through Chili Piper"?

    2 votes

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  14. need ability to bulk download scheduling links in csv file for users for purpose of uploading in mass to various tools such as salesloft, gong engage, salesforce, etc.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  15. Want the ability to add preexisting user settings for new members during onboarding quickly. That could be by coping another user's settings or specifying settings, saving it as a role, and then I can assign a user that role. That way they are added to the right workspaces, queues, settings, etc.

    2 votes

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  16. Right now, only certain users using concierge receive error notifications. The default booker and the create by user on a router.

    It would be a huge value-add to be able to select multiple users to receive these error notifications, esepcially if say, someone were to leave the office so as not to create a silo.

    2 votes

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  17. We would like to enable a reply feature to reminder emails to the account owner for client replies.

    2 votes

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  18. Forresters team has multiple assignees that meet with clients. They would live to give the client the opportunity to mark one of multiple assignees as optional with the goal of viewing more availability.

    2 votes

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  19. I think it's great that users are able to create personal pages; however, if we add company-wide meeting types, we have to be able to find these Personal Pages and potentially mass-update them with new Bookings.

    2 votes

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  20. SPecifically on the concierge screen, where a user can select between phone call and book meeting. My company would like to customize that to use special color and images, but the only way to do that is with CSS, more specifically background images, and those are now (as of last/early this week) erroring out due to COEP errors:

    Failed to load resource: net::ERRBLOCKEDBY_RESPONSE.NotSameOriginAfterDefaultedToSameOriginByCoep

    Cross-Origin Embedder Policy (COEP): COEP is a more recent security policy that further restricts how a document can be embedded in other contexts. It's designed to prevent certain types of attacks, especially those that leverage…

    1 vote

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