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Ability to set org-level holidays

Ability to add in holidays within the Inbound Routers or even within the queues or workspaces. What I mean by this is a way to mark specific days as 100% no one can book. In the DE screenshot below, I can say everyone is OOO per Distribution Team on specific Days. It would be awesome to be able to do this in Chili Piper too. Then it would not matter if someone forgot to set their calendar for the holiday. https://share.getcloudapp.com/o0uZxBy4

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Kim Gordon shared this idea  ·   ·  Report…  ·  Admin →
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  • Alison Underdown commented  ·   ·  Report

    This would be an amazing feature! We have some holidays off that other organizations don't, so ensuring we have pre-set closures would avoid confusion.
    When I worked for an international company, I ran into this issue often; being unaware of holidays in France, India, etc., and vice versa. Would have saved a lot of headaches and 4:00am wake-ups for meetings that the other team couldn't attend.
    Thank you for your consideration.

  • Caryn Anderson commented  ·   ·  Report

    The request above appears to have been generated over a year ago. I would like this to be looked at again because it would be great for me to be able to block holidays in Chilipiper so if someone forgets to block their google calendar correctly they don't get inadvertently scheduled.

  • Emily Chavez commented  ·   ·  Report

    This is important to our team because we have missed meetings due to them being booked on Holidays were the team doesn't block their calendar because the whole company is out.

  • Ashton Arons commented  ·   ·  Report

    Add in specific days (holidays, get togethers, SKO, etc) where the whole team will be out. It's challenging to get the whole team to "accept" holiday invites so their calendar shows they're busy.

    Would be awesome to not have these available automatically through chilipiper.

  • jacquelinemcoffin commented  ·   ·  Report

    When I was speaking with Cece yesterday, she mentioned there was no way to block off an event in everyone’s calendar. For example, we are planning a VIP lunch event on Wednesday and we need everyone in attendance so they cannot book meetings at that time. I was told the only way to do this was to send a regular Outlook Invite. We would love to see this improvement to Chili Piper so we can block out a specific event.

  • Justin Fleischmann commented  ·   ·  Report

    I noticed a prospect can book a meeting with us on Christmas Day and New Year's Day via the inbound router. We would like to block both days for every teammate.Current solution: Each member of our team individually marks holidays as busy full day events on their GCal. However, if one teammate forgets to do so, prospects can still book a meeting with them on the holiday.Ideal solution: CP allows us to set office-wide holidays in the admin dashboard that automatically prevents prospects from booking meetings with any teammate on those days.