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  1. They have restricted access to certain contacts based on territories and others things to reps. They only want reps to see the contacts that they have access to in SF when suggested emails start coming up.

    2 votes

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  2. If there is a third party booking a meeting and the wrong time zone is selected, you need to cancel the meeting and rebook. There should be a feature where if the incorrect time zone is selected, you are able to edit instead of rebooking. If the original host is not available, it moves to someone else or doesn't allow you to rebook.

    2 votes

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  3. Now with Fire, we no longer have the concept of Default Booker. That impacted notifications for meetings booked that don't go through Handoff or Concierge.
    I'd love to have the option back to get notified of all meetings booked through the Booking Links from a Workspace.

    1 vote

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  4. When viewing the Team screen we are able to see if a Team Members calendar is disconnected. It would be helpful if we could also notify them directly from the team screen, like we can from the user table. Currently we have to exit/new tab the user table to do this.

    1 vote

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  5. Ability to add a user to a cadence directly from concierge setup in the Chili Piper App

    5 votes

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  6. For people who get a lot of meetings, color categorization helps a lot with organization. For example, instead of having inbound meetings from clients and internal meetings (just with the company you work at) be the same color, allow users to pick a specific color/label for the meetings booked through the chili piper link

    2 votes

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  7. SPecifically on the concierge screen, where a user can select between phone call and book meeting. My company would like to customize that to use special color and images, but the only way to do that is with CSS, more specifically background images, and those are now (as of last/early this week) erroring out due to COEP errors:

    Failed to load resource: net::ERRBLOCKEDBY_RESPONSE.NotSameOriginAfterDefaultedToSameOriginByCoep

    Cross-Origin Embedder Policy (COEP): COEP is a more recent security policy that further restricts how a document can be embedded in other contexts. It's designed to prevent certain types of attacks, especially those that leverage…

    1 vote

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  8. Users are requesting addition filters in the user table, including: by who does & doesn't have a license, by Default workspace set, by recently added.

    6 votes

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  9. Guests often misspell their email address and we need to update it

    4 votes

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  10. Can you please lock the scroll bar on the bottom of the screen for the reports section.

    Currently if I want to scroll to the right to see more columns, I have to scroll to the bottom of the page, scroll right, scroll up, and then continue to look.

    I typically lose the information I need on the left to go back and check I am looking at the right thing, it's not very user friendly.

    1 vote

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  11. Ability for reps to log in/integrate via mobile.

    2 votes

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  12. Ability to drag and drop the order of the columns in the user table

    4 votes

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  13. When a prospect self-schedules a meeting (for example, they book a time for a demo via the website), only the meeting guest and assignee are notified with a meeting confirmation. We need to be able to give others on our team this same level of "instant" visibility that someone booked a meeting.

    We don't need this for every meeting type, but we do need to be able to cc or notify others internally that a demo was booked with X salesperson. Receiving an instant notification via email (just like the meeting confirmation email for the meeting guest and assignee) would…

    6 votes

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  14. need ability to bulk download scheduling links in csv file for users for purpose of uploading in mass to various tools such as salesloft, gong engage, salesforce, etc.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  15. To align with company's internal data policies

    1 vote

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  16. There are a lot of clicks to make a distribution, and when making a lot of them, it becomes tedious. Speeding this up would be great, especially since we are choosing the same general settings with each Distribution.

    1 vote

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  17. 2 votes

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  18. Want the ability to add preexisting user settings for new members during onboarding quickly. That could be by coping another user's settings or specifying settings, saving it as a role, and then I can assign a user that role. That way they are added to the right workspaces, queues, settings, etc.

    2 votes

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  19. Not being able to create queues via a file upload has become increasingly frustrating. We have roughly 80 queues/territories for our sales team and having to copy and paste zip codes is super manual and leaves room for error. 40 of these territories are Round Robin so when a rep leaves or starts having to manually go in and adjust each one manually is unnecessarily time consuming

    2 votes

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  20. Ability to change the default workspace for each user. Currently the default workspace is visible to all users, but we want certain groups of users to have a different default workspace than others. Ex: We want the sales team's default workspace to be the Sales Workspace and the CS team's default workspace to be the CS team.

    Our rep when building out Chili Piper initially made our default workspace "sales" but now everyone in the org, even if they aren't in sales, has to be a part of the "Sales" workspace since it's the company default. And it's impossible to…

    1 vote

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