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How can we improve Chili Piper?

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7 results found

  1. Edit format in Gmail

    It would be great if we could edit the size of the buttons/font when inserting availability into an email. Right now, the buttons are huge, and it doesn't look professional or user-friendly, especially when inserted with other text.

    1 vote

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    0 comments  ·  Calendar Integrations (GCal, Outlook)  ·  Admin →
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  2. Scheduling with a Group Calendar

    It would be very useful to connect a general group calendar to Chili Piper. When new CSM's/Professional Services employees are hired, often their start dates are a few weeks from when they accept the offer and they do not get a company email account until they start. Customer trainings are constantly being scheduled, and we would like to schedule trainings with our new reps. Allowing us to book onto a general group calendar would allow us to continue scheduling trainings before the new rep starts.

    4 votes

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    0 comments  ·  Calendar Integrations (GCal, Outlook)  ·  Admin →
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  3. Copy URL from Suggested Times

    You can embed times and insert a preset "Click here to schedule!" hyperlinked text, but can't just copy the link to hyperlink your own text. I often insert the preset hyperlink text, click it, copy the booking URL, then delete and hyperlink my own text.

    14 votes

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    Idea  ·  0 comments  ·  Calendar Integrations (GCal, Outlook)  ·  Admin →
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  4. Edit suggested times

    Would be nice to have an easy way to modify suggested times once they've been added in without having to erase and re-do. This is useful to check/update the correct meeting type, update duration, ensure all the guests are on the recipient list, ensure proper time zone is displayed, etc. If any one of these is potentially off, you have to erase and restart

    10 votes

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    Idea  ·  1 comment  ·  Calendar Integrations (GCal, Outlook)  ·  Admin →
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  5. Ability to NOT offer "view full calendar" after suggested times by default

    Yes, "view full calendar" link can be deleted, but some customers never want to include the full calendar and only want to offer the specific times. (protecting support reps' time)

    8 votes

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    Idea  ·  2 comments  ·  Calendar Integrations (GCal, Outlook)  ·  Admin →
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  6. Align "Optional" with "Available" in Google Calendar

    Our SDRs hand off qualified meetings to our AEs via the Instant Booker, as well as receive new meetings from Concierge. It appears as though any meeting where a user is "optional" still shows up as "Busy" in Google Calendar, which makes booking over the top challenging.

    4 votes

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    Idea  ·  0 comments  ·  Calendar Integrations (GCal, Outlook)  ·  Admin →
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  7. Mobile suggested times

    2 votes

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    Idea  ·  0 comments  ·  Calendar Integrations (GCal, Outlook)  ·  Admin →
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