Reschedule and Cancellation Templates
When a meeting is rescheduled or cancelled, an updated invite is sent to the attendees. However, the body of this invite is exactly the same as the original. It would be useful to change the language in the body of the email they receive when rescheduling or cancelling to eliminate any confusion. For example, if the original invite says "Thank you for scheduling your tour..." it would be useful to update the body to say something like "Your tour has been cancelled" or "Your tour has been rescheduled" instead.
6
votes
AdminTevin Donyes
(Admin, Chili Piper, Inc.)
shared this idea
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Urby Overview commented
The cancel message (email) should be customizable Instead of using the same email confirmation message. It's confusing to the prospect that they got the exact same email when they cancel the meeting.