3 results found
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Ability to Change Team in Distribution after Publishing
When creating a distribution on the Fire Platform, we assign a team, but then it is not possible to change the team without re creating the whole distribution.
We need to be able to change the team in the distribution
6 votesYou can now swap out the team in a Distribution without rebuilding it from scratch. This makes it easier to respond to org changes while keeping your routing logic intact. Once you update and re-publish, your stats will reset for a fresh start.
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Relative date math
Being able to say route here if within 60 days of X date field.
1 voteAvailable in the rule builder! Screenshot attached.
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Distribute to the same rep the calendar was shown through DTA
When the calendar loads after filling out the form of an Inbound Router through Concierge, we start the ownership update upon the lead creation at this moment for the rep the meeting will be booked with.
However, if the prospect takes longer to book the meeting, they can be reassigned to a different rep through the QFPWDTA.
The goal is that if the same queue is enabled on the Scheduling Queues and QFPWDTA, we should assign and distribute the lead/contact to the same rep.3 votesThis is possible in the Concierge flow builder in Fire. You can distribute to the owner or use the same distribution if the prospect does not schedule.
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