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Calendar Booker

Calendar Booker

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  1. When we open Instant Booker from the extension itself, even if we select a language that is not English, the text " Click here to book meeting" is always generated in English, so this feature request is to translate this when we have a different language.

    5 votes

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  2. Only display booking meeting types for users to be able to use and not all workspace meeting types which are used in inbound routers for other purposes.

    4 votes

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  3. The guest attended button (that tracks no shows) does track completed calls if you toggle off and then on again. But, that's not clear in documentation and since the button is automatically toggled to attended, you would assume that the meeting status has been tracked as completed already. Since the button basically does 3 things (scheduled, no show, completed), it would be more helpful to have an option that supports that. A checkbox, dropdown, etc. We desperately need the completed status for accurate reporting, right now all of our completed calls are stuck in scheduled.

    1 vote

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  4. When using the instant booker to suggest times, the customer sends over availability. However, minimum scheduling notices are not maintained. For example, if my meeting type has a 12-hr minimum scheduling notice, and I sent availability 2 days ago for today's 3pm and 4pm time slots, the prospect would be able to book that time, even though it’s outside of the 12-hour minimum scheduling notice. In other words, those times were sent two days ago, but the recipient is then booking them 3-4 hours prior to those times, overriding the minimum scheduling notice of 12 hours.

    The feature request is…

    4 votes

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  5. Enable reps to use the Chrome extension overlay on Outreach Everywhere inside of Salesforce.

    3 votes

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  6. Create a mobile app for the Chrome Extension so Reps can schedule on-the-go

    1 vote

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  7. Currently can only do so via URL

    17 votes

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    Idea  ·  0 comments  ·  Chrome Extension  ·  Admin →
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  8. I know that "free" meetings (image below) dont show up on the calendar but we're curious if that's an option we could turn on if we wanted. alternatively is it possible for that to be controlled on the AE rep level? Or have it to show up slightly differently on the calendar than busy meetings so the SDRs can see when it's a free meeting and they could ask the reps if they can book over etc.

    thanks!

    2 votes

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  9. Currently, when using the IB to insert times or a booking link into an email, you can only do so for a single reps availability. We'd love the ability to insert a booking link for availability for all, so that we can share times where both the booker, and at least one assignee are available to customers. This is currently only possible by sending out the queue booking link and manually adding the ?by= parameter.

    10 votes

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    Idea  ·  1 comment  ·  Chrome Extension  ·  Admin →
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  10. can we have a setting or toggle to prevent buffers from being booked over busy slots when the extension setting is set to Don’t allow Bookers to book over busy slots

    1 vote

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  11. While email alerts are great, I sometimes don't check my inbox for a couple of hours at a time. A chrome notification, similar to what you have for Instant Video, when certain things happen would be great. The ability to customize which notifications I get would put a cherry on top.

    8 votes

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    Idea  ·  2 comments  ·  Chrome Extension  ·  Admin →
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  12. We would like to be able to utilize the extension to pull in the attendee names from an email then use that information to directly book a meeting. It would be beneficial to switch back and forth from the ability to insert availability to book a meeting as needed in the same workflow.

    4 votes

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    Idea  ·  0 comments  ·  Chrome Extension  ·  Admin →
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  13. Most users who use the extension are utilizing Instant Booker or Booking Links. The Personal Page section takes up a lot of space and there are users who have to scroll down a lot to find the Instant Booker section. We should move the Instant Booker feature back up on the extension to the top or at least above the Personal Pages.

    4 votes

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    Idea  ·  0 comments  ·  Chrome Extension  ·  Admin →
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  14. It would be useful for us and customers to be able to use the chrome extension to insert Suggested Times when replying to customers via Zendesk.

    3 votes

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    Idea  ·  0 comments  ·  Chrome Extension  ·  Admin →
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  15. Ability to place a HOLD on an assignees calendar if someone has suggested this time. Picturing this as a different color or look in the instant booker that designates it's a HOLD and gives the booker the ability to still suggested it, while recognizing that someone else as placed a HOLD on that time.

    3 votes

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    Idea  ·  0 comments  ·  Chrome Extension  ·  Admin →
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  16. I'd love to have my prospects view their availability right next to my suggested times as you see here with Calendly.

    2 votes

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    Idea  ·  0 comments  ·  Chrome Extension  ·  Admin →
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  17. I have my instant booker link keyed to a hotkey already by using the tool "textexpander." But it seems like building that functionality into the app might be nice.

    2 votes

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  18. 1 vote

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  19. It would be awesome to have hyperlinks to a prospect's personal and company Linkedin Accounts.If these can show up on the calendar invite, that would be dope!I have meetings that new inbound prospects book with me and so do my AE's, this'll help us quickly do research on them when they show up on your cal

    1 vote

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    Idea  ·  0 comments  ·  Chrome Extension  ·  Admin →
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  20. Sometimes a prospect will ask to reschedule a meeting, you'll share the reschedule link, but they don't select a new time before the meeting was originally scheduled to start. In that case, reminders for the meeting about to start are still going out, even though you're discussing rescheduling over email. Would be nice to disable all reminders for that meeting until it has been rescheduled.

    1 vote

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    Idea  ·  0 comments  ·  Chrome Extension  ·  Admin →
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