35 results found
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Ability to respect minimum scheduling window in IB
Want ability to prevent bookers from booking a meeting at a time outside of the minimum scheduling notice per meeting type!
29 votes -
Allow users to book over internal meetings with Instant Booker
I'd like to submit product feedback for a setting in which a user can choose to select any time on their calendar (regardless of "Free" / "Busy"). Going into the calendar for every meeting and marking as "Free" is a bit manual/clunky, especially if we are suggesting multiple time options. The use case for me is I'm an Account Executive and I'm willing to push internal meetings for prospect / customer calls if they choose a time where I have an internal meeting already. As a user selecting suggested times, I won't be selecting times for internal meetings that I…
24 votes -
Ability to view all events occuring in the same time slot in Instant Booker
Currently the Instant Booker won't show the titles, or segments of all events that are booked at the same time slot. Instead, it will default to showing just one of the busy blocks and extending it down.Our team reserves slots on their calendar for "Orientation Calls". They are expected to book over that calendar slot. Orientation call slots are reserved so no student can book over them. The Orientation calls are also expected to last an hour so our business was running into issues where our coaches were not having enough availability. The orientation call slots protect the ability to…
23 votes -
Suggested times for reschedules
Currently can only do so via URL
17 votes -
Don't Schedule Before A Specific Date
Add a setting to the Instant Booker to prevent the call from being booked before a specific date. This would allow more important calls to be booked first and less important calls that you designate to be scheduled after a specific date.
16 votes -
Add the ability to insert a booking link from the Instant Booker for availability for all
Currently, when using the IB to insert times or a booking link into an email, you can only do so for a single reps availability. We'd love the ability to insert a booking link for availability for all, so that we can share times where both the booker, and at least one assignee are available to customers. This is currently only possible by sending out the queue booking link and manually adding the ?by= parameter.
10 votes -
Receive a notification when a meeting is booked, rescheduled, or reassigned
While email alerts are great, I sometimes don't check my inbox for a couple of hours at a time. A chrome notification, similar to what you have for Instant Video, when certain things happen would be great. The ability to customize which notifications I get would put a cherry on top.
8 votes -
Distinct User Colors in IB
Add different colors for different users so you can distinguish who is not available and decide if there will be any flexibility in moving the meeting to make room for a customer meeting. This is especially useful for managers in a support use case
7 votes -
Ability to select a domain for invite to come from
We recently merged 3 companies under 1 domain. We would like the ability for our reps to be able to choose which email domain their invite comes from when inviting a prospect to a meeting.
8 votes -
Update queue order in Instant Booker
It would be great for the queue order to update based on who is up next for a meeting. The idea would be that the person up next is at the top of the queue in instant booker then the order changes based on the current level and goes top-down. This is helpful when there are a lot of users in the queue and the booker often needs to skip people based on availability. The person at the top may be selected more often. Currently, if you move to the person under the stared up next user this could have…
6 votes -
Show lead's time zone in instant booker email
Show lead's time zone in Instant booker email to internal sales rep
4 votes -
Compare more than 2 timezones in the instant booker
When planning a meeting of more than 2 people, it would be fantastic to add the ability to compare more than 2 time zones when booking through the instant booker.
4 votes -
Show queue meeting levels in Instant Booker
Currently, when booking via a queue in Instant Booker, a star indicates the rep who is 'next up,' but there's no way to know who has the next least meetings, or the 3rd least meetings. Clicking availability for all will allow an SDR to find a time that works for the prospect, but it would be helpful to know the meeting level of all reps in Instant Booker so that if the starred rep isn't available, we can check the calendar for the next starred rep specifically, instead of all reps in the queue. Sometimes even distribution of meetings is…
4 votes -
Switch from 'insert availability' to 'book a meeting' in same UI
We would like to be able to utilize the extension to pull in the attendee names from an email then use that information to directly book a meeting. It would be beneficial to switch back and forth from the ability to insert availability to book a meeting as needed in the same workflow.
4 votes -
Move Instant Booker feature up on the Extension view
Most users who use the extension are utilizing Instant Booker or Booking Links. The Personal Page section takes up a lot of space and there are users who have to scroll down a lot to find the Instant Booker section. We should move the Instant Booker feature back up on the extension to the top or at least above the Personal Pages.
4 votes -
Chrome Extension & Suggested Times support for Zendesk
It would be useful for us and customers to be able to use the chrome extension to insert Suggested Times when replying to customers via Zendesk.
3 votes -
Timezone default for instant booker
For reps that only work in 1 timezone, needing to manually change it each time to suggest / insert available meeting times is pretty cumbersome.
3 votes -
Single Day Scheduling view
It would be great to be able to see a single day view when trying to book with multiple reps. This can make it easier to work with reps who have jam packed schedules.
3 votes -
HOLD placed on suggested times
Ability to place a HOLD on an assignees calendar if someone has suggested this time. Picturing this as a different color or look in the instant booker that designates it's a HOLD and gives the booker the ability to still suggested it, while recognizing that someone else as placed a HOLD on that time.
3 votes -
Lock down how far out we can schedule
When someone is using the chilipiper extension or instant booker, be able to lock down how far out the reps can schedule a meeting. If we change the meeting type to schedule only within the next 3 days, only allow them to schedule within that timeframe not out further.
3 votes
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