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  1. For customers using Gong Engage with Salesforce, we need a solution that allows Chili Piper (CP) custom fields to be sent to Salesforce even when Gong Engage creates the event, without generating duplicates. This would let CP enrich Salesforce events while Gong handles event creation.

    Currently, customers must choose between letting Gong Engage create the event—losing CP data—or having CP create it, which can be uncomfortable. Gong creates events for all external calls, while CP only creates events for meetings booked through it. Often, some teams use CP and others do not, but all teams use Gong. Disabling Gong’s event…

    1 vote

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    0 comments  ·  Exports  ·  Admin →
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  2. The ability to export the name, status, last published date, and last modified date of your rules in Chilipiper into a csv file.

    1 vote

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  3. Combining the no-show and cancellation fields in SF to reduce the number of custom fields a customer needs to install.

    4 votes

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  4. In addition to pulling reports on all submissions, it would be extremely useful if Admins had the ability to also pull reports on strictly unique form submissions similar to Google Analytics (even if someone fills out the same form with the same/different email it only counts as 1 submission).

    When conducting internal audits of our lead flow between systems we're looking at unique submissions across each system and there are cases in Chili Piper where a website visitor may submit the same form multiple times and we're unable to determine which ones are unique.

    5 votes

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  5. The current User UI shows the license type, default workspace, and other workspace that a user is included in - which is a very good view. BUT, if you export it, the reports looks so complex - the license type is not there, the workspaces are presented as columns. To be able to export it as is (like the UI) would be great

    6 votes

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  6. Public Endpoint for tenants to retrieve all booking information for consumption elsewhere.

    3 votes

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