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Ideas to Improve Chili Piper

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  1. I want the ability to generate a singe link for any given User, which has a walkthrough of all steps needed to comply with a company's standardized set of techs would be key, as I could then select my Organization's required techs, and then for any new user, simply send them a link which walks them through set up on their time.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  2. Ability to drag and drop the order of the columns in the user table

    4 votes

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  3. Want the ability to add preexisting user settings for new members during onboarding quickly. That could be by coping another user's settings or specifying settings, saving it as a role, and then I can assign a user that role. That way they are added to the right workspaces, queues, settings, etc.

    2 votes

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  4. Guests often misspell their email address and we need to update it

    4 votes

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  5. Right now, only certain users using concierge receive error notifications. The default booker and the create by user on a router.

    It would be a huge value-add to be able to select multiple users to receive these error notifications, esepcially if say, someone were to leave the office so as not to create a silo.

    2 votes

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  6. Be able to remove a rep's edit access to working hours.

    2 votes

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  7. Removing the requirement that parameters to the ends of Queue or Router links are case sensitive.

    1 vote

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  8. Would like the ability to select all users in a list when adding users to a team for Distro.

    1 vote

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  9. When a prospect self-schedules a meeting (for example, they book a time for a demo via the website), only the meeting guest and assignee are notified with a meeting confirmation. We need to be able to give others on our team this same level of "instant" visibility that someone booked a meeting.

    We don't need this for every meeting type, but we do need to be able to cc or notify others internally that a demo was booked with X salesperson. Receiving an instant notification via email (just like the meeting confirmation email for the meeting guest and assignee) would…

    6 votes

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  10. At this moment it is not possible to filter the meetings in the dashboard by Accounts and having this possibility would help our customers to achieve their report goals and to track the necessary information related to each account individually.

    1 vote

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  11. When using multiple contact options, only have one field asking for Phone number and to have that number mapped and updated in SF.

    1 vote

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  12. When we open Instant Booker from the extension itself, even if we select a language that is not English, the text " Click here to book meeting" is always generated in English, so this feature request is to translate this when we have a different language.

    7 votes

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  13. The ability to redirect a personal booking link, for when employees leave a company but have emails out using personal booking links

    14 votes

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  14. Now that Admins can create Custom Schedules for users, it would be fantastic if we could create Custom Schedules and assign them to multiple people/groups at once. Perhaps make the Custom Schedule reside at the Workspace level?

    7 votes

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  15. I'd like to be able to apply our corporate branding to all external interfaces, including Personal Pages and Personal Booking Links, not just inside a particular workspace. Currently we have to keep reminding our users to never send out their personal booking links because of the visual disconnect from our corporate branding.

    3 votes

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  16. We'd like to have a Chili option that'd prevent meetings from going into rep's calendars for testing purposes in Prod.

    Something like:
    nobooking: boolean,

    2 votes

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  17. We would like to enable a reply feature to reminder emails to the account owner for client replies.

    2 votes

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  18. Chili Piper only allows to reassign a meeting when it's part of a Queue, but sometimes we need to reassign meetings booked through Personal Links and we need to do that manually in G-Calendar and Salesforce. Ideally we would like to have the option to reassign meeting to all meetings booked through Chili Piper

    6 votes

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  19. It would be nice to have the option to duplicate a workspace to make easier to iterate and in instances where a similar setup is required.

    For example, we are in the process of creating workspaces for our EMEA and US sales teams. They have almost exactly the same setup in terms of meeting types and queues but we have to build the second one from the ground up again because we can't duplicate the space.

    6 votes

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  20. When a domain name is changed , have the old booking link related to that domain redirect to the new booking link

    25 votes

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