Make it possible to set the Salesforce record type
Lead Record Type and Account Record Type (RecordTypeId) are used to distinguish between different types of leads/accounts in our CRM. These fields aren't available for mapping or setting as hidden fields in Chili Piper. It would be very helpful to be able to set this on the lead, since we use CP for scheduling calls for different record types.
-
to add to this, it would be nice if this existed on the create lead/contact node in concierge/handoff but also during manual creation.
For manual creation of leads and contacts, admin should be able to set fields (visible or hidden) that the end user needs to fill out (or are auto filled) when creating lead or contact as some admins have validation rules for creating contacts and leads included country, record type, etc.
beyond that, admins should be able to choose if they want to make visible lead or contact creation when a user manually creates. Some admins don't want contacts created ever so they want to show only the lead object (or vice versa)
-
Robert Shedd commented
Lead Record Type and Account Record Type (RecordTypeId) are used to distinguish between different types of leads/accounts in our CRM. These fields aren't available for mapping or setting as hidden fields in Chili Piper. It would be very helpful to be able to set this on the lead, since we use CP for scheduling calls for different record types.