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How can we improve Chili Piper?

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3 results found

  1. Double Round Robin

    Create a Double Round Robin option so that an AE can be paired with any SE on a call

    87 votes

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    Investigating  ·  5 comments  ·  Algorithms  ·  Admin →
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  2. Mass Distribution updating/grouped Distributions for easy rule changes

    When working with 50+ queues due to large territories or broad teams/larger organizations, updating queues becomes a tedious and time-consuming task. It would be great if you could group queues together, and change a queue setting or add/remove a particular rule from the entire group at a time. Alternatively, you could select from a list of queues which to update, and trigger a mass update without a specific group defined.

    17 votes

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    Investigating  ·  0 comments  ·  Queues  ·  Admin →
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  3. Account for Vacation within an Ownership Queue

    A setting that automatically sends owned accounts to a different qualified rep, when the account owner is on vacation.

    11 votes

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    Investigating  ·  0 comments  ·  Algorithms  ·  Admin →
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