Ability to respect minimum scheduling in scheduling window
Want ability to prevent bookers from booking a meeting at a time outside of the minimum scheduling notice per meeting type!
Samantha Laureano
shared this idea
Both 'Minimum schedule notice' and 'Availability range' are respected when booking on behalf of another user via Scheduler on the new Fire platform.
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When using the instant booker to suggest times, the customer sends over availability. However, minimum scheduling notices are not maintained. For example, if my meeting type has a 12-hr minimum scheduling notice, and I sent availability 2 days ago for today's 3pm and 4pm time slots, the prospect would be able to book that time, even though it’s outside of the 12-hour minimum scheduling notice. In other words, those times were sent two days ago, but the recipient is then booking them 3-4 hours prior to those times, overriding the minimum scheduling notice of 12 hours.
The feature request is to maintain the minimum scheduling notice when inserting suggested times--i.e. just because I sent availability 2 days ago, the recipient shouldn't then be able to book those same times and override the minimum scheduling notice of 12 hours.
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Jess Clark commented
This would be hugely helpful for internal handoffs to avoid assignee overwhelm!
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Louis Arnaud commented
Have a block on the instant booker to not be able to book an appointment at more than X days
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Eduardo Cordova commented
Respect the minimum scheduling notice for meeting types within instant booker so other team members don't override it
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Madison Harston
commented
When someone is using the chilipiper extension or instant booker, be able to lock down how far out the reps can schedule a meeting. If we change the meeting type to schedule only within the next 3 days, only allow them to schedule within that timeframe not out further.
