20 results found
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additional Guests at Concierge
With Concierge there should be an option to invite additional guests.
2 votesYou can now add additional guests in the Concierge flow!
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Group Links Default Host
When working with group links, we don't really care which person in the group takes the meeting; we just want to be sure that at least one employee is on the meeting. However, this makes working with Zoom links hard. The one person who is set as the host in the group link will have their Zoom link account tied to the meeting, even though they may not the be the one on the meeting.
It would be valuable to be able to have a default host (so if that host is in the meeting, then use their Zoom link…
1 voteHello! You can now set the host in your group scheduling links. Gif attached!
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Account Ownership Routing for Existing Leads
Account ownership based routing should be possible for new Leads and existing Leads. Right now it is only possible for new Leads.
1 voteAvailable in DCP - More details here
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Custom booking link for meetings with multiple SMEs
Is there a way I can create a custom booking link for meetings where a SME needs to be on a call?
I am looking for a way I can add say a Sales Engineer, Pre-sales Consultant, an executive/manager or specialist on specific meetings I want to book.
2 votesHello! We have Group Scheduling links available - Support Article & Video.
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Set time zones on custom schedules
We'd like the ability to set the time zone in which a custom schedule's hours should apply. Currently, custom schedules inherit the time zone from the user's schedule. Our use case is that our sales team travels to tradeshows and events, for which we set custom schedules that enforce availability only for specific meetings during those shows and events.
1 voteYou can set which timezone you would like to use in Availability Schedules with ChiliCal - help article here.
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Combined Availability for Suggested Times
The ability for SDRs to send suggested times for all AEs in a specific queue.
Essentially the same thing we have for inbound concierge but for outbound suggested times.
4 votesAvailable in Handoff product in our Demand Conversion Platform.
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5 votes
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Allow users to book over internal meetings with Instant Booker
I'd like to submit product feedback for a setting in which a user can choose to select any time on their calendar (regardless of "Free" / "Busy"). Going into the calendar for every meeting and marking as "Free" is a bit manual/clunky, especially if we are suggesting multiple time options. The use case for me is I'm an Account Executive and I'm willing to push internal meetings for prospect / customer calls if they choose a time where I have an internal meeting already. As a user selecting suggested times, I won't be selecting times for internal meetings that I…
24 votesAvailable with ChiliCal Priority Scheduling - https://help.chilipiper.com/hc/en-us/articles/26318895256211-ChiliCal-s-Priority-Scheduling
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Adding Malaysia Standard Timezone MYT to the list of timezones
Even though the Asia/Singapore timezone does work for the Malaysian timezone, we'll prefer to have the MYT timezone added so it's easier for users to search for this.
1 voteMalaysia time is included in the timezone list!
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1 vote
You can now search by city in the timezone section - on the Demand Conversion Platform. Gif attached!
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leave buffer time between meetings
Calendy had an option to leave 15 minutes or a destinated buffer time between meetings. That be great to add as back-to-backs that can be avoided usually result in a better client/AE experience
2 votesThanks for submitting feedback :)
We do have the ability to add buffers on the meeting type: https://help.chilipiper.com/hc/en-us/articles/360056351594#h_01ENJBYGF957TV8X0B2G4ZEW0W
Take a look at this article and let me know if it fulfills your needs.
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Update route order in Handoff Scheduler
It would be great for the queue order to update based on who is up next for a meeting. The idea would be that the person up next is at the top of the queue in instant booker then the order changes based on the current level and goes top-down. This is helpful when there are a lot of users in the queue and the booker often needs to skip people based on availability. The person at the top may be selected more often. Currently, if you move to the person under the stared up next user this could have…
6 votesIn Handoff Fire, the users in the distributions are in order or who is up next for a meeting in the Handoff Scheduler. More details here.
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In App No Show
Currently there is no way to mark a no show within the Chili Piper dashboard. Reps would like this capability.
1 voteYou can now mark no-shows in the ChiliCal Home calendar!
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Show queue meeting levels in Instant Booker
Currently, when booking via a queue in Instant Booker, a star indicates the rep who is 'next up,' but there's no way to know who has the next least meetings, or the 3rd least meetings. Clicking availability for all will allow an SDR to find a time that works for the prospect, but it would be helpful to know the meeting level of all reps in Instant Booker so that if the starred rep isn't available, we can check the calendar for the next starred rep specifically, instead of all reps in the queue. Sometimes even distribution of meetings is…
4 votesCurrently, the users below who is up next are in order of who is up for a meeting based on the distribution. So you can just select who is below, who is up next. This is available in Handoff Fire!
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Timezone default for instant booker
For reps that only work in 1 timezone, needing to manually change it each time to suggest / insert available meeting times is pretty cumbersome.
3 votes -
Translate day and date in other languages
Fully translate all elements of a booking page when utilizing a different language, include the day and date.
1 vote -
Prevent over booking of Meeting Buffers for Instant Booker
It's currently not possible to hard-lock meeting buffers for Instant Booker when SDR's are booking for AE's, allowing Instant Booker-created meeting buffers to be overridden. The option to "hard-lock" these buffers and prevent overriding buffers would mean a better prep and clean-up time pre and post meetings.
2 votes -
Updating free space on calendar
Hey guys! I was wondering if there is a way to change on the fly what is available to book a call when using the "Suggest Time" feature through Gmail? Currently, the only thing I can do is go back to my calendar, make the update, hit refresh and start the whole process from scratch. Thanks!
1 voteYou can now update your priority calendar in ChiliCal to solve for this - more details here
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Instant Booker - Time Grid Increments
We use 45 minutes for our meeting durations which makes the time grid increments in Instant Booker display by the half hour.If I select 60 minutes for a meeting duration, the time grid increments display by the hour which is the visual preferred by our reps.We would like a setting to adjust how time grid increments are displayed in Instant Booker.
1 vote -
Ability for Chili to live update instant booker calendar as I update in GCal
When I'm updating my calendar in GCal to free up a time slot in Chili, I'd like it to be reflected live, instead of having to close the instant booker and open it again. Or, even better, a 2-way integration so that I could remove something from my cal directly from Chili.
1 vote
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