44 results found
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Add meeting type descriptions on Personal page
It would be nice to have the Meeting Type Description supported on Personal Pages
Currently, this is only supported if you have multiple meeting types associated with a meeting link or through Concierge; however, there are use cases where many users would like to use a Personal Page and have the meeting type descriptions appear there for prospects.
2 votesMeeting Type descriptions are also shown on Personal Pages! Here is a video of what it looks like.
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Create Permanent Group Meetings at User Level (Multiple Availability)
I need to be able to configure predefined meetings that automatically include availability for multiple people within my organization. It seems like there are workarounds for this (https://help.chilipiper.com/hc/en-us/community/posts/20352008933779-Multiple-users-availability-in-Chili-Piper) but I am looking for the ability to set up meetings on the "Meeting Types" page that always have the same two people's availability included by default.
1 voteThis is available with Group Scheduling links! More details here.
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additional Guests at Concierge
With Concierge there should be an option to invite additional guests.
2 votesYou can now add additional guests in the Concierge flow!
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Group Links Default Host
When working with group links, we don't really care which person in the group takes the meeting; we just want to be sure that at least one employee is on the meeting. However, this makes working with Zoom links hard. The one person who is set as the host in the group link will have their Zoom link account tied to the meeting, even though they may not the be the one on the meeting.
It would be valuable to be able to have a default host (so if that host is in the meeting, then use their Zoom link…
1 voteHello! You can now set the host in your group scheduling links. Gif attached!
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descriptions on meeting types for multi meeting / personal page
want ability to add description to meeting types (feature parity to multi meeting links in legacy) so that when customers are presented with multiple meeting type options, the chili user can add a description of what the meeting is to the options
1 voteThis is released and available in advanced settings of the Meeting Type - more details here
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Display picture of assignee when using ownership queues
Display picture of the specific assignee when using ownership queues!
1 voteOwnership queues are now ownership links in Fire, and when you connect to the owner, the owner's name is shown with their picture! More details on ownership links HERE.
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Account Ownership Routing for Existing Leads
Account ownership based routing should be possible for new Leads and existing Leads. Right now it is only possible for new Leads.
1 voteAvailable in DCP - More details here
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1 vote
This can be done with Group Scheduling links! More details here.
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Custom booking link for meetings with multiple SMEs
Is there a way I can create a custom booking link for meetings where a SME needs to be on a call?
I am looking for a way I can add say a Sales Engineer, Pre-sales Consultant, an executive/manager or specialist on specific meetings I want to book.
2 votesHello! We have Group Scheduling links available - Support Article & Video.
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Set time zones on custom schedules
We'd like the ability to set the time zone in which a custom schedule's hours should apply. Currently, custom schedules inherit the time zone from the user's schedule. Our use case is that our sales team travels to tradeshows and events, for which we set custom schedules that enforce availability only for specific meetings during those shows and events.
1 voteYou can set which timezone you would like to use in Availability Schedules with ChiliCal - help article here.
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Combined Availability for Suggested Times
The ability for SDRs to send suggested times for all AEs in a specific queue.
Essentially the same thing we have for inbound concierge but for outbound suggested times.
4 votesAvailable in Handoff product in our Demand Conversion Platform.
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Ability to transfer existing meetings to a new booker
Our Chili Piper admin left the company so I had to reconnect the HubSpot integration under my name instead. I also updated all of the booker settings so that meetings would be booked by me going forward. But, that doesn't change all of the existing meetings that were already booked. When that person left the company, we had over 30 meetings that could not be rescheduled using the reschedule link because the booker no longer existed (their calendar was disconnected). There's no way to transfer those meetings over to another booker so we have to manually reschedule meetings. Sales has…
1 voteAdmins can Reassign meetings, and we no longer have the 'default booker' role, so this issue should not happen again!
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Hide meeting types in Chrome Plugin for users
Only display booking meeting types for users to be able to use and not all workspace meeting types which are used in inbound routers for other purposes.
4 votesIn ChiliCal User's will only see the meeting types they are shared on within their teams.
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Allow Meeting Time to be inserted in Email Confirmation
Meeting time is crucial to be visible once people book a meeting. The calendar invite is not obvious enough depends on the email app they use. Without meeting time in the email confirmation, it's hard for the prospects to check their booked time and leading the confusion for many of our prospects to email us.
2 votesYou can add the meeting time and timezone into the meeting type and reminders on the Demand Conversion Platform! Screenshot attached.
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Localize the meeting confirmation screen after personal Gmails have been used
The new messaging that appears if someone books a meeting using a personal Gmail address (“Do you see the invitation?“, “Thanks, I see it”, and “Add to Calendar”) only appears in English even if the remainder of the screen is in another language. Please localize this in line with the rest of the booking experience.
1 voteThe entire confirmation screen can now be localized to a specific language and customized in the Branding & Language section. More details here & screenshot attached.
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5 votes
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Allow users to book over internal meetings with Instant Booker
I'd like to submit product feedback for a setting in which a user can choose to select any time on their calendar (regardless of "Free" / "Busy"). Going into the calendar for every meeting and marking as "Free" is a bit manual/clunky, especially if we are suggesting multiple time options. The use case for me is I'm an Account Executive and I'm willing to push internal meetings for prospect / customer calls if they choose a time where I have an internal meeting already. As a user selecting suggested times, I won't be selecting times for internal meetings that I…
24 votesAvailable with ChiliCal Priority Scheduling - https://help.chilipiper.com/hc/en-us/articles/26318895256211-ChiliCal-s-Priority-Scheduling
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Ability to view all events occuring in the same time slot in Instant Booker
Currently the Instant Booker won't show the titles, or segments of all events that are booked at the same time slot. Instead, it will default to showing just one of the busy blocks and extending it down.Our team reserves slots on their calendar for "Orientation Calls". They are expected to book over that calendar slot. Orientation call slots are reserved so no student can book over them. The Orientation calls are also expected to last an hour so our business was running into issues where our coaches were not having enough availability. The orientation call slots protect the ability to…
23 votesAvailable using the ChiliCal Scheduler on the Demand Conversion Platform!
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Include line breaks between form fields
When someone books a time with you, the email summary you receive that contain custom form fields do not include line breaks so I am reading separate form field data in one long string.
2 votesThis is now solved with out new emails on the Demand conversion platform!
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Customize scheduling page (copy) from a booking link
Would like to be able to customize the copy on the screen when presenting scheduling options
1 voteYou can now customize the welcome message on your scheduling pages in ChiliCal!
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