31 results found
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Recurring Meetings
Currently with Chili Piper we are only able to use the solution for the front end of longer lifecycles with our prospects and customers. Our more complicated deals where we need more data (i.e. how many meetings do we need to close a deal, renew a customer etc) have to be booked outside of Chili Piper given the product that doesn't support recurring meetings. Garnering adoption with a new tool is never easy but given that my AEs can only use the tool some of the time makes that all that more impossible.
92 votes -
Ability to Manage maximum number of bookings across different meeting types
It would be great if people that use multiple calendar types had the ability to limit the total number of meetings scheduled across each of those instead of just at the individual meeting type level
61 votes -
Create webinar events
Provide a workflow so that it's possible to use Chili Piper to book webinars where multiple different customers are attending the same meeting, at the same time.
35 votes -
Suggested times for reschedules
Currently can only do so via URL
21 votes -
In Person Events
In-Person Events
18 votes -
Don't Schedule Before A Specific Date
Add a setting to the Instant Booker to prevent the call from being booked before a specific date. This would allow more important calls to be booked first and less important calls that you designate to be scheduled after a specific date.
17 votes -
Ability to add hyperlinks to meeting descriptions
Currently can't find a way to add a hyperlink to an external resource in the meeting description. For example, adding a link to an article or blog post or report that is related to the meeting type. Right now, we have to share the full, long link and can't hyper link it in the text of the meeting description, which looks bad/messy.
We also need the ability to easily use bolding, italics, bulleted lists, numbers, etc. when writing the meeting descriptions. This part of Chili Piper in it's current state is pretty basic and this is where GCal has Chili…
10 votes -
Ability to decide if events are automatically marked as no-showed rather than showed
SDR's are commissioned for attended meetings. They are desintivized to mark as a no-show, and it would be better for the Podium team if they could chance a setting where all meetings were assumed no-show until marked, which prompts the team to properly mark meetings! More below -
10 votes -
Comments while rescheduling meeting
Allowing customers to add comments while rescheduling meetings, so they can let the assignee know about the reason, without sending a separate email.
10 votes -
Required Fields for Booker when Scheduling ("Edit Fields")
Sometimes there are pieces of information that admins want to require the Booker to fill out before scheduling a call. This is to ensure the calendar invites have the necessary information and the Booker has done their needed homework. This would be information that wouldn't/couldn't be pulled from Salesforce using a normal dynamic tag.
9 votes -
Show lead's time zone in ChiliCal email
Show lead's time zone in Instant booker email to internal sales rep
7 votes -
ChiliCal Meeting Type Sharing in Scheduler
Please make it so we can share meeting types with teams the same way we share Schedule Links.
Can we prevent end users from seeing all workspace meeting types in ChiliCal?
This is critical so that we don't have to be restrictive in our meeting types we create and ensure each team is using the correct meeting types.5 votes -
Enhancement to the "Book Again" Feature to copy Meeting Details
Currently, the "Book Again" feature only adds the people in the meeting to the scheduler but does not copy over the meeting's details, such as the meeting subject.
As a result, the meeting subject defaults to the original meeting type instead of reflecting the details of the meeting being copied. This can cause confusion, especially when the meeting being duplicated has a different subject or meeting type from the default.
It would be helpful if the "Book Again" feature could retain the original meeting details to ensure consistency and avoid the need for manual updates.
5 votes -
add the source in the email notification to the rep when a meeting is scheduled through Concierge
When customers receive meetings through Concierge it can come from different URLs on the website,
When reps receive the notification when a meeting is scheduled they have only form fills - no clue if this came from product A page or product B
Can we add the source in that email notification, or any variable that we can passover to that email notification so we can let the rep know about the context or any other info that could be usefup for him to know?
4 votes -
Collecting CC info before a meeting
Some customers have coaching or advisor type sessions and they thought it would be valuable to collect CC info before the call. This helps ensure clients show up and their time is not wasted.
4 votes -
Compare more than 2 timezones in ChiliCal Scheduler
When planning a meeting of more than 2 people, it would be fantastic to add the ability to compare more than 2 time zones when booking through the instant booker.
4 votes -
Meeting limit applied to the Meeting type not the distribution
We would like to have the ability to limit the number of meeting per meeting type and not associated to the users in a distribution.
3 votes -
Priority Booking in Handoff
When scheduling on behalf of someone else, the ability to send suggested times and/or links that allow the prospect to book over certain 'busy' blocks on the calendar (like prospecting or other non-meeting activities). Similar to priorirty scheduling with a RR link, but making that functionality possible in Handoff scheduler
2 votes -
toggle weekends when using day's in advance setting
Please add a toggle to exclude weekends from the "Days in advance" setting. The customer wants to test offering meetings within the next 3 days to boost booking rates, but can’t run the test reliably because they must switch between 3 days during the week and 4 days for weekends.
2 votes -
Add "See prospect in CRM/calendar" buttons to Concierge Live Slack notifications
Add "See prospect in CRM" and "See calendar event" for Slack notifications from live calls initiated via Concierge Live. This would enable reps to quickly check more details about the prospect while they pick up the call.
2 votes
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