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Ideas to Improve Chili Piper

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  1. In case if conference details, title, and availability/working hours are all set by CP admins for the whole team, the admin has to:1. enter Admin Panel - Users, where admin can set title, number, conference details,...2. enter Workspaces - Users (under Workspace Settings) and then enter specific user in order to set their availability.This makes the setup for admins time-consuming. I recommend that all settings that Admin is able to do for users, would be reachable from a single screen - from Admin Panel - Users.

    2 votes

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    Idea  ·  0 comments  ·  Admin Powers  ·  Admin →
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  2. Adding the ability to transfer all configurations from Sandbox to Production. This way customers don't need to recreate everything again, which could speed up the onboarding process.

    2 votes

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    Idea  ·  0 comments  ·  Sandbox  ·  Admin →
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  3. Often times, particularly for admins, there are multiple Users in SF with the same email address, but with different user names. Displaying SF user name in addition to Email & FN/LN would be helpful

    1 vote

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    Idea  ·  0 comments  ·  Users/Licenses  ·  Admin →
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  4. The fact that I had to look up how to integrate zoom with chili piper in google is a testament to how poorly the UI is designed. I naturally assumed it was the 4 squares icon on the top left. Instead user settings are on the bottom left.

    1 vote

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    Idea  ·  0 comments  ·  UX Improvements  ·  Admin →
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  5. There's been some cases when the prospect misspells their email address and uses an incorrect format (e.g. example.@gmail). In those cases, we send an email like this: "First Last booked a meeting at 07:15 PM EEST on Wed, Sep 11th but the meeting was not created in your calendar.It looks like the calendar was not available at that time. Can you please make sure you create it in your calendar as soon as possible?His details below:First Lastexample.@gmailBest,The Chili Piper team"We should improve the wording to let our customers know that we couldn't create the event due to an invalid form…

    1 vote

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    Idea  ·  0 comments  ·  Error Notifications  ·  Admin →
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  6. Some teams use reminders from outside systems. Being able to bulk turn off personal reminders rather than to have to turn it off on an individual basis would be a lot more time-efficient.

    1 vote

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  7. Stop booking middle of the day which wastes other available slots.

    1 vote

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    Idea  ·  0 comments  ·  Settings  ·  Admin →
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  8. When the prospect invite is turned off, remove the "You will receive a meeting invite shortly" language from the booking success screen to avoid setting incorrect expectations with the booker.

    1 vote

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    Idea  ·  0 comments  ·  UX Improvements  ·  Admin →
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  9. Some of our account managers like to set the minimum scheduling notice to 1 day so that they have time to prepare for their meetings with our customers, but others don't mind having it set to the day of. This feature was available when we used Outreach to book meetings.

    1 vote

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    Idea  ·  0 comments  ·  User Settings  ·  Admin →
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  10. I would love to make it an automatic process that managers, or other contacts, are added as optional to any demos they book.

    1 vote

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  11. Sales roles are typically high turnover roles. It's hard to plan and move quicker than CP so was hoping there was a way to re-assign a person who has left to one particular person until leads, contacts, and accounts have been updated to the new owner.

    1 vote

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  12. If a calendar could not be loaded based on the email of the Default Booker, we are showing that there is no available time.My suggestion is that we should let the customers know that we could not load calendars based on the email of the default booker.

    1 vote

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    Idea  ·  0 comments  ·  Error Notifications  ·  Admin →
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  13. Allow admins to create and lock a standard welcome message for all users within a particular group or workspace. Creates a branding feel for users who want to use this instead of a personal pages link.

    1 vote

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