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  1. Option to, instead, have reminders come from the assignee or booker

    97 votes

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    Idea  ·  3 comments  ·  Reminders  ·  Admin →
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  2. Minimum scheduling notice has only one setting of the number of hours in advance. We had our SDR meeting set at 2 hours notice, which works fine when it's working hours in Pacific Time, but not great when they get a meeting booked in the middle of the night for first thing in the morning based on their personal working hours.It would be great to have an option to set a "Working Hours Minimum Notice" and a "Non Working Hours Minimum Notice".For the time being, I've changed the Min Notice from 2hrs to 6hrs, which will reduce the # of…

    41 votes

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    Idea  ·  2 comments  ·  Meeting Types  ·  Admin →
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  3. In addition to reminder emails BEFORE a meeting, ability to create email templates leveraging dynamic tags to go out AFTER a meeting is completed. For example, a thank-you email which includes attachments, or whitepapers, etc.

    28 votes

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    Idea  ·  2 comments  ·  Reminders  ·  Admin →
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  4. Currently with Chili Piper we are only able to use the solution for the front end of longer lifecycles with our prospects and customers. Our more complicated deals where we need more data (i.e. how many meetings do we need to close a deal, renew a customer etc) have to be booked outside of Chili Piper given the product that doesn't support recurring meetings. Garnering adoption with a new tool is never easy but given that my AEs can only use the tool some of the time makes that all that more impossible.

    30 votes

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    Idea  ·  0 comments  ·  Meeting Types  ·  Admin →
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  5. Currently you can only make individual meeting type links 'single-use'. I'd like the ability to offer a single-use link that has multiple options attached e.g. 15 mins, 30 mins, 45 mins meeting types.

    8 votes

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  6. allow reps to create their own group meeting links including with those people not in their workspace to allow cross-team collaboration.

    21 votes

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    Idea  ·  2 comments  ·  Booking Pages  ·  Admin →
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  7. E.g. A rep is leaving the company and that rep has hundreds of people on active sequences on our Sales Engagement Platform coming from their name. I'd like someone to be able to click their CP link and be routed to someone else on the team that is an active Chili Piper user, or round robin to a queue.

    13 votes

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    Idea  ·  0 comments  ·  Booking Pages  ·  Admin →
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  8. We have multiple Workspaces but use similar Meeting Types across Workspaces so we would like the ability to clone these items across Workspaces.

    12 votes

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    Idea  ·  0 comments  ·  General  ·  Admin →
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  9. Having the ability to add Meeting Types created in Workspace to the multiple meeting types on booking link within My Workspace.

    Currently, the team will need to clone/recreate the meeting type within Personal Workspace just to be able to add it into a multiple meeting type link. To increase adoption, not having the user create this will be very helpful.

    4 votes

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  10. It would be great to be able to set a limit for the number of times someone could reschedule a call prior to the call being held. We have seen a few scenarios where someone will reschedule the call MANY times (11 for example). At that point, we believe that candidate is not serious about holding a call and we'd rather they end up with a screen that says to contact us to find a time that works.

    10 votes

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    Idea  ·  0 comments  ·  Meeting Types  ·  Admin →
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  11. Would be ideal if we could assign templates to buffers associated with CP bookings. In instances where the buffer is used for work tied to the CP invite immediately before/after the booked call, it would easily provide the individual(s) affected direction on what needs to be done.

    10 votes

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    Idea  ·  0 comments  ·  Meeting Types  ·  Admin →
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  12. Allow users to name group booking links so we can easily distinguish the different links. We have a variety of booking links for a few combinations of the same meeting type. Ideally we should be able to name them so they don't all have the same name in the list. Or even be able to see the members of the link more easily.

    5 votes

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  13. I used to use Calendly and hands down the feature I miss the most is being able to ask the person booking the meeting questions about what they want to discuss. It helps me be that much more prepared for the meeting and honestly if my leadership asked me which tool I want to use, I would say I like Calendly better than ChiliPiper specifically for this reason.

    9 votes

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    Idea  ·  0 comments  ·  Guest Forms  ·  Admin →
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  14. Allow users to create meeting buffers within 5 minute intervals (ex. 5, 10, 15, 20, 25, 30 minutes)

    9 votes

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    Idea  ·  0 comments  ·  Meeting Types  ·  Admin →
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  15. Instead of a long list of 100 booking links, would be nice to search a specific team member to easily find all of their links. A single letter to show who's in each link is not awesome when there's 7 A's and 5 D's, etc.

    1 vote

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    0 comments  ·  Booking Pages  ·  Admin →
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  16. Add in specific days (holidays, get togethers, SKO, etc) where the whole team will be out. It's challenging to get the whole team to "accept" holiday invites so their calendar shows they're busy.

    Would be awesome to not have these available automatically through chilipiper.

    1 vote

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    0 comments  ·  Booking Pages  ·  Admin →
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  17. Set a limit to the number of times a customer can reschedule a meeting.

    8 votes

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    Idea  ·  0 comments  ·  Meeting Types  ·  Admin →
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  18. SFDC does not allow lead creation if first name is over 40 characters (and there are other character limits for other basic fields) yet chili pipers form does not have a limit. Beazer uses Chili Piper form to fill out before booking a meeting and its causing issues when leads type in longer than 40 characters, lead doesn't get created. For standard fields like this can force character limit to allow for creation?

    additionally, there's no way to quickly and easily see what leads have not been created - so catching this mistake is nearly impossible. youd have to manually…

    2 votes

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    0 comments  ·  Guest Forms  ·  Admin →
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  19. "When you activate a queue and want to change the name of the queue after, it will not change the booking link to ensure the end of the link matches the new name of the queue."

    7 votes

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    Idea  ·  0 comments  ·  Booking Pages  ·  Admin →
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  20. We did a demo of distro and my biggest takeaway was the SLA actions tool. We've been working on that in our org separately and the tool accomplishes a couple of things that would be useful on their own or tied to concierge as well. The time dependent actions can be really difficult to set up inside a CRM on its own and that would really simplify that process. Also being able to schedule slack reminders would be a huge benefit for everything we currently use.

    1 vote

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    0 comments  ·  General  ·  Admin →
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