26 results found
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Fill the Dynamic Tag using the form of the one-click booking link
Dynamics tags are not being fulfilled when a meeting is booked via Suggested Times and the Meeting Type:* Has the “Require guest to fill the form before booking" option enabled;* The prospect does not exist in CRMThe Dynamic Tag could be filled with the information provided in the form of the one-click booking link while the meeting is booked.
2 votes -
Ability for Prospect to select "backup" assignee if not available
Give client ability to decide if they want to take a second assignee's availability into account when scheduling or just schedule with the primary assignee. This could be extremely helpful if an Prospect hits an Ownership queue but their assignee is OOO or on extended leave, we could allow a option to "view more availability" and the Chili Tenant could choose backup assignees or an alternative queue to route to. Potentially this could be applied to the scenario if we allowed customers to enable Strict RR in concierge but then "select additional availability" and route to new queue
10 votes -
Adjustable meeting duration after booking
Had a user suggest that when they increase the meeting duration on the calendar, we should sync this over and increase the duration in the database. This accommodates reschedules as they will be booked to the same meeting duration as was set.
1 vote -
Availability Polling
Our Planhat CSM ( and a customer of ours) just asked about functionality similar to Doodle, in which the guests can select their availability and the booker can see which time fits best for all guests to schedule. At the moment the booker would have to cross-reference their team's availability and the suggested times/booker's calendar availability. We also don't solve for the use-case of coordinating a group of people from various companies.
3 votes -
Comments while rescheduling meeting
Allowing customers to add comments while rescheduling meetings, so they can let the assignee know about the reason, without sending a separate email.
4 votes -
allow booker to connect and overlay their calendar
When prospect enters Public Booking Link or Personal Booking Link, they will see availability of the assignee + have the option to see prospect's availability as well, if prospect has CP Chrome Extension. This way prospect can not book a meeting by mistake for the time they are busy.I'm not sure if this is possible but I got it from customer who claims Calendly has it.
3 votes
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