47 results found
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Ability to switch off emails/notifications for users
Option for each user to choose what notifications they want to receive by email. The booker especially doesn't need to receive all of these emails.
14 votes -
Reschedule and Cancellation Templates
When a meeting is rescheduled or cancelled, an updated invite is sent to the attendees. However, the body of this invite is exactly the same as the original. It would be useful to change the language in the body of the email they receive when rescheduling or cancelling to eliminate any confusion. For example, if the original invite says "Thank you for scheduling your tour..." it would be useful to update the body to say something like "Your tour has been cancelled" or "Your tour has been rescheduled" instead.
7 votes -
Filter for "meeting invite accepted"
Have the ability to send different reminders for prospects that DID accept the invite (i.e. "can't wait for our call!") and a different one for prospects that DIDN'T (i.e. "can you please let us know if you're coming?").
Right now you can only send to either everyone, or to prospects who didn't confirm - meaning the suggestion above is not possible.
8 votes -
Allows users to set SMS Reminders sender and recipient
Users should be able to control the direction of SMS Replies by allowing them to set the SMS Reminder recipient/sender in the Reminders settings of a workspace
12 votes -
Make it possible to add an external label to meeting types
Right now, there is no option to create an external label for meeting types - they automatically use the internal name.
This is difficult to manage: I want to be able to easily keep track of which meeting is which internally.
At the same time, I don't want prospects to see "30 minute meeting - internal label" when they select a meeting type or in the booker URL.
Therefore, it would be brilliant if meeting types could have a different internal name and external label.
Thank you.
10 votes -
Edit the error message and image presented when a disabled link is used
If a prospect/customer tries to access a queue link that has been disabled via the 'Public online booking link' toggle - it shows them a warning triangle with the message "This page is not available". This is a poor experience if the links are being used for time-sensitive campaigns and doesn't explain why they can't book a meeting e.g. "This initiative has ended - please contact your Account Manager". The request is to be able to change the image and the text shown once a link has been disabled.
2 votes -
Meeting buffers without a calendar event created
Other calendar tools have the ability to put buffer time around meetings so they can't be booked right next to each other, but without creating an event in the calendar. My reps have reminders for meetings, but they're getting reminders for buffers which isn't needed.
5 votes -
Trigger Reminder an Email When Meeting Booked
Currently, the "Reminder" feature can only be triggered based on an amount of time before a meeting. What if a customized email could be triggered based on a meeting being booked?
Use case: A prospect sends an SDR an email with interest to meet but the prospect doesn't provide availability. The SDR finds a time using Chili and books the meeting, which sends a calendar invite with a subject line of Placeholder. Then an email is automatically triggered upon booking that dynamically pulls in the AE's information and the prospect's info, along with messaging introducing the AE and confirming if…
10 votes -
Allow reps to create their own group booking links
allow reps to create their own group meeting links including with those people not in their workspace to allow cross-team collaboration.
40 votes -
No Show Meeting Follow Ups
Add a reminder feature for post a meeting where if the meeting is marked as No Show, the guest receives a an email to reschedule.
4 votes -
Max Booking Limit Per Time Slot
It would be extremely beneficial for in-person event specific settings to allow users a max limit of bookings per time slot. This would allow a user to host a fixed amount of guests per meeting slot without having to physically block their calendar after a certain amount of 'Free Availability' meetings are booked.
The current workaround is using multiple user's calendars for events which is an inconvenience when it is only one user hosting an event with several guests per time slot.
2 votes -
Set a limit for # of times someone can reschedule
It would be great to be able to set a limit for the number of times someone could reschedule a call prior to the call being held. We have seen a few scenarios where someone will reschedule the call MANY times (11 for example). At that point, we believe that candidate is not serious about holding a call and we'd rather they end up with a screen that says to contact us to find a time that works.
25 votes -
Flexibility with Reminders
Adding the ability to add images to our reminders & change the domain to which they are sent from could help companies with brand consistency. Also, customers could add video thumbnails to introduce themselves or further educate the prospect / invitee
22 votes -
Ability to clone Meeting Types, Distributions, Reminders, Forms and Routers to other Workspaces
We have multiple Workspaces but use similar Meeting Types across Workspaces so we would like the ability to clone these items across Workspaces.
22 votes -
Offer feature for Templated "Buffer" meetings
Would be ideal if we could assign templates to buffers associated with CP bookings. In instances where the buffer is used for work tied to the CP invite immediately before/after the booked call, it would easily provide the individual(s) affected direction on what needs to be done.
15 votes -
Test Reminder Emails
Want to test reminder emails to see how it will look when it's actually sent out. Would help to know how it looks as an example
10 votes -
Meeting Buffer for Weekends
When we have a new client, we have a 48-hour delay before the customer can actually schedule their kickoff meeting. This allows the consultant enough time to review the project and schedule time internally for a handoff meeting. It doesn't appear the 2 Day buffer excludes weekends. The issue we're running into is that if a customer is assigned Friday afternoon and receives the link, they can schedule a call as soon as Monday, not giving us enough time to review and have the internal handoff.
10 votes -
Ability to select a domain for invite to come from
We recently merged 3 companies under 1 domain. We would like the ability for our reps to be able to choose which email domain their invite comes from when inviting a prospect to a meeting.
9 votes -
Default text for dynamic fields
If a dynamic field is empty, have the ability to provide default/fallback text instead.
8 votes -
Reminders copy dynamic conference details from meeting type
Setting to automatically include the matching dynamic conference details tag (if existing) from the corresponding Meeting Type description to the associated Reminders to reduce room for error and manual steps needed to include proper meeting conference details!
7 votes
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