64 results found
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Filter for "meeting invite accepted"
Have the ability to send different reminders for prospects that DID accept the invite (i.e. "can't wait for our call!") and a different one for prospects that DIDN'T (i.e. "can you please let us know if you're coming?").
Right now you can only send to either everyone, or to prospects who didn't confirm - meaning the suggestion above is not possible.
7 votes -
Remove meeting times that are outside customer's timezone
We are based in the UK but anyone in the world can book a demo with us, which means that UK hours appear even when it can be the middle of the night for people in the USA, India or Australia/New Zealand.
I would like the option to not display any times outside of the demo booker's working hours (nothing before 7am and nothing after 7pm) so they don't see random 1AM, 2AM, 3AM etc. times. It currently provides a very negative experience.
8 votes -
Allow reps to create their own group booking links
allow reps to create their own group meeting links including with those people not in their workspace to allow cross-team collaboration.
36 votes -
Max Booking Limit Per Time Slot
It would be extremely beneficial for in-person event specific settings to allow users a max limit of bookings per time slot. This would allow a user to host a fixed amount of guests per meeting slot without having to physically block their calendar after a certain amount of 'Free Availability' meetings are booked.
The current workaround is using multiple user's calendars for events which is an inconvenience when it is only one user hosting an event with several guests per time slot.
2 votes -
Backup For Reps Out of Office
Give client ability to decide if they want to take a second assignee's availability into account when scheduling or just schedule with the primary assignee. This could be extremely helpful if an Prospect hits an Ownership queue but their assignee is OOO or on extended leave, we could allow a option to "view more availability" and the Chili Tenant could choose backup assignees or an alternative queue to route to. Potentially this could be applied to the scenario if we allowed customers to enable Strict RR in concierge but then "select additional availability" and route to new queue
23 votes -
Set a limit for # of times someone can reschedule
It would be great to be able to set a limit for the number of times someone could reschedule a call prior to the call being held. We have seen a few scenarios where someone will reschedule the call MANY times (11 for example). At that point, we believe that candidate is not serious about holding a call and we'd rather they end up with a screen that says to contact us to find a time that works.
25 votes -
Flexibility with Reminders
Adding the ability to add images to our reminders & change the domain to which they are sent from could help companies with brand consistency. Also, customers could add video thumbnails to introduce themselves or further educate the prospect / invitee
20 votes -
Ability to clone Meeting Types, Distributions, Reminders, Forms and Routers to other Workspaces
We have multiple Workspaces but use similar Meeting Types across Workspaces so we would like the ability to clone these items across Workspaces.
21 votes -
Offer feature for Templated "Buffer" meetings
Would be ideal if we could assign templates to buffers associated with CP bookings. In instances where the buffer is used for work tied to the CP invite immediately before/after the booked call, it would easily provide the individual(s) affected direction on what needs to be done.
15 votes -
Test Reminder Emails
Want to test reminder emails to see how it will look when it's actually sent out. Would help to know how it looks as an example
10 votes -
Ability to Apply Meeting Buffers to Internal Guests
Allowing individuals booking meetings to apply meeting buffers to other internal guest's calendars (Solutions Consultant use case)
10 votes -
Meeting Buffer for Weekends
When we have a new client, we have a 48-hour delay before the customer can actually schedule their kickoff meeting. This allows the consultant enough time to review the project and schedule time internally for a handoff meeting. It doesn't appear the 2 Day buffer excludes weekends. The issue we're running into is that if a customer is assigned Friday afternoon and receives the link, they can schedule a call as soon as Monday, not giving us enough time to review and have the internal handoff.
9 votes -
Comments while rescheduling meeting
Allowing customers to add comments while rescheduling meetings, so they can let the assignee know about the reason, without sending a separate email.
9 votes -
AMP email functionality for a router
AMP email functionality specific for routers. It would be great to have the ability to embed an entire router into an email which doesn't force the user to open up a new tab.
2 votes -
Default text for dynamic fields
If a dynamic field is empty, have the ability to provide default/fallback text instead.
7 votes -
Reminders copy dynamic conference details from meeting type
Setting to automatically include the matching dynamic conference details tag (if existing) from the corresponding Meeting Type description to the associated Reminders to reduce room for error and manual steps needed to include proper meeting conference details!
7 votes -
allow booker to connect and overlay their calendar
When prospect enters Public Booking Link or Personal Booking Link, they will see availability of the assignee + have the option to see prospect's availability as well, if prospect has CP Chrome Extension. This way prospect can not book a meeting by mistake for the time they are busy.I'm not sure if this is possible but I got it from customer who claims Calendly has it.
6 votes -
Adding Multiple Email Addresses Booking Through Concierge
Even when Chili Piper is installed on a webpage.
2 votes -
Be able to use meeting buffers without selecting time slots to include them
Currently, I would have to mark my availability from 1:50-2:40pm for a 30-minute meeting (to account for 10-minute buffers on either end of a 2-2:30pm slot). I should be able to have a buffer setting that accounts for the buffer, outside of listing my hours in order to include buffer times.In my prior calendars, I didn't book a 30-minute meeting, using a 50-minute slot duration. I booked a 30-minute meeting, using a 30-minute slot, and the calendar settings adjusted around that for buffers.
6 votes -
Text Alerts for more than just the booker.
When sending out emails we have the options to choose who can get alerts/notifications between the booker and the host. We would like the exact same options for text alerts. In most cases the booker is not the host so when the booker gets a text they would have to relay that to the meeting host which would take extra time and resources.
6 votes
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