48 results found
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Include line breaks between form fields
When someone books a time with you, the email summary you receive that contain custom form fields do not include line breaks so I am reading separate form field data in one long string.
2 votesThis is now solved with out new emails on the Demand conversion platform!
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Customize scheduling page (copy) from a booking link
Would like to be able to customize the copy on the screen when presenting scheduling options
1 voteYou can now customize the welcome message on your scheduling pages in ChiliCal!
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time and time zone in the subject line
I'd like to insert a dynamic tag in the subject line of the invite - it just identifies the time and timezone. Those sales folks who are scheduling meetings in places outside their time zone, and the lead who may be traveling to a different time zone, it just reminds them, while the meeting is in their current timezone, once they are at the event, it will appear in the new timezone clearly.
THis is mostly for tradeshow events.2 votesThis is now available in meeting types! Gif attached.
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Adding Malaysia Standard Timezone MYT to the list of timezones
Even though the Asia/Singapore timezone does work for the Malaysian timezone, we'll prefer to have the MYT timezone added so it's easier for users to search for this.
1 voteMalaysia time is included in the timezone list!
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Show Slots/Meetings Marked as Free
I know that "free" meetings (image below) dont show up on the calendar but we're curious if that's an option we could turn on if we wanted. alternatively is it possible for that to be controlled on the AE rep level? Or have it to show up slightly differently on the calendar than busy meetings so the SDRs can see when it's a free meeting and they could ask the reps if they can book over etc.
thanks!
2 votesFree events are shown in the scheduler and the reps booking can tell if it can be booked in based on the title and won't be blocked from booking.
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Set Preferred times
Allow users to specify their preferred times for meeting with external clients. This would be a global preference for time-frame (8am-10am), and then for each meeting type, if that time is available, put "Preferred" next to it. I have a screenshot from another booking service if that helps.
1 vote -
Add the ability to insert a booking link from the Instant Booker for availability for all
Currently, when using the IB to insert times or a booking link into an email, you can only do so for a single reps availability. We'd love the ability to insert a booking link for availability for all, so that we can share times where both the booker, and at least one assignee are available to customers. This is currently only possible by sending out the queue booking link and manually adding the ?by= parameter.
10 votesYou now have the option to insert a scheduling link when using availability for all in Handoff on the Demand Conversion Platform!
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1 vote
You can now search by city in the timezone section - on the Demand Conversion Platform. Gif attached!
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leave buffer time between meetings
Calendy had an option to leave 15 minutes or a destinated buffer time between meetings. That be great to add as back-to-backs that can be avoided usually result in a better client/AE experience
2 votesThanks for submitting feedback :)
We do have the ability to add buffers on the meeting type: https://help.chilipiper.com/hc/en-us/articles/360056351594#h_01ENJBYGF957TV8X0B2G4ZEW0W
Take a look at this article and let me know if it fulfills your needs.
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Distinct User Colors in IB
Add different colors for different users so you can distinguish who is not available and decide if there will be any flexibility in moving the meeting to make room for a customer meeting. This is especially useful for managers in a support use case
7 votesThis is available in ChiliCal's Scheduler!
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Update route order in Handoff Scheduler
It would be great for the queue order to update based on who is up next for a meeting. The idea would be that the person up next is at the top of the queue in instant booker then the order changes based on the current level and goes top-down. This is helpful when there are a lot of users in the queue and the booker often needs to skip people based on availability. The person at the top may be selected more often. Currently, if you move to the person under the stared up next user this could have…
6 votesIn Handoff Fire, the users in the distributions are in order or who is up next for a meeting in the Handoff Scheduler. More details here.
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In App No Show
Currently there is no way to mark a no show within the Chili Piper dashboard. Reps would like this capability.
1 voteYou can now mark no-shows in the ChiliCal Home calendar!
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Listing users in queue based on order they should be picked
In the instant booker when booking in a queue, the users are currently listed in a static order. My team would much prefer to have that order be dynamic so that it orders the users in the order in which their current level exist. So the "Up Next" user would be at the top and then "Next Up" would be right below them.
5 votes -
Show queue meeting levels in Instant Booker
Currently, when booking via a queue in Instant Booker, a star indicates the rep who is 'next up,' but there's no way to know who has the next least meetings, or the 3rd least meetings. Clicking availability for all will allow an SDR to find a time that works for the prospect, but it would be helpful to know the meeting level of all reps in Instant Booker so that if the starred rep isn't available, we can check the calendar for the next starred rep specifically, instead of all reps in the queue. Sometimes even distribution of meetings is…
4 votesCurrently, the users below who is up next are in order of who is up for a meeting based on the distribution. So you can just select who is below, who is up next. This is available in Handoff Fire!
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HOLD placed on suggested times
Ability to place a HOLD on an assignees calendar if someone has suggested this time. Picturing this as a different color or look in the instant booker that designates it's a HOLD and gives the booker the ability to still suggested it, while recognizing that someone else as placed a HOLD on that time.
4 votesPriority scheduling is the solution for this! More details here
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Move Instant Booker feature up on the Extension view
Most users who use the extension are utilizing Instant Booker or Booking Links. The Personal Page section takes up a lot of space and there are users who have to scroll down a lot to find the Instant Booker section. We should move the Instant Booker feature back up on the extension to the top or at least above the Personal Pages.
4 votesUpdated in the new ChiliCal Extension on the Demand Conversion Platforms.
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3 votes
This is solved in the ChiliCal Scheduler - you can still select the related case but not update the meeting type when booker edit permissions are turned off. Screenshot attached.
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Timezone default for instant booker
For reps that only work in 1 timezone, needing to manually change it each time to suggest / insert available meeting times is pretty cumbersome.
3 votes -
Add the ability to view multiple concurrent events in Instant Booker
It would be great to have visibility on all events taking place at one time. For example, if I have two events on my calendar at one time, IB only shows the title of one of these, rather than both. This would give us greater visibility into what can and can't be booked over.
3 votes -
Translate day and date in other languages
Fully translate all elements of a booking page when utilizing a different language, include the day and date.
1 vote
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