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  1. It would be great if people that use multiple calendar types had the ability to limit the total number of meetings scheduled across each of those instead of just at the individual meeting type level

    2 votes

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  2. As an administrator, I love being able to see all the teams per user in the admin center. However, it would be great to be able to see the currently selected teams float to the top when I open up a user's teams.

    2 votes

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  3. When syncing to Hubspot, ChiliPiper only looks for the primary email address. If someone books using a secondary email (that is in Hubspot as an additional email address), ChiliPiper thinks the contact doesn't exist and tries to create a new contact. However, Hubspot won't create that contact because it does already exist.

    ChiliPiper either needs to be able to look at all possible emails or send a notification when a new contact can't be created. We have automations in place that then don't run because of this deficiency.

    2 votes

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  4. Currently the Chili Piper Integration only allows for booking meetings from Contacts in the side panel within Hubspot. Being able to book meetings from Deals in Hubspot with the Contacts associated with the Deal would be a great additional feature.

    2 votes

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  5. Having the Chili Cal User Controls in a separate area (per workspace) from the user table is burdensome for admin. Specifically the Links section of the User controls. These should be moved to the User Table, so a new user can be fully set up from one screen.

    At a minimum there should be a workspace setting that sets the default for all users added to the workspace (Currently defaults to enabled)

    2 votes

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  6. Calendly has a feature where you can suggest times to customers in link for, but the link will only show those suggested times and not any other availability. In Chili Piper currently, you can suggest specific times via email and remove the "View Full Calendar" link by hand, but if they select a time that is no longer available they will be able to see the rep's full calendar and select a new time.

    2 votes

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  7. For people who get a lot of meetings, color categorization helps a lot with organization. For example, instead of having inbound meetings from clients and internal meetings (just with the company you work at) be the same color, allow users to pick a specific color/label for the meetings booked through the chili piper link

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  8. Ability for reps to log in/integrate via mobile.

    2 votes

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  9. need ability to bulk download scheduling links in csv file for users for purpose of uploading in mass to various tools such as salesloft, gong engage, salesforce, etc.

    2 votes

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  10. 2 votes

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  11. Want the ability to add preexisting user settings for new members during onboarding quickly. That could be by coping another user's settings or specifying settings, saving it as a role, and then I can assign a user that role. That way they are added to the right workspaces, queues, settings, etc.

    2 votes

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  12. Not being able to create queues via a file upload has become increasingly frustrating. We have roughly 80 queues/territories for our sales team and having to copy and paste zip codes is super manual and leaves room for error. 40 of these territories are Round Robin so when a rep leaves or starts having to manually go in and adjust each one manually is unnecessarily time consuming

    2 votes

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  13. Right now, only certain users using concierge receive error notifications. The default booker and the create by user on a router.

    It would be a huge value-add to be able to select multiple users to receive these error notifications, esepcially if say, someone were to leave the office so as not to create a silo.

    2 votes

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  14. Be able to remove a rep's edit access to working hours.

    2 votes

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  15. At the moment, if you go to your dashboard in "my workspace" you can see only the meetings that are assigned to you.

    It is very common that bookers book for other people and they want to track those meetings they booked in the dashboard. It would be helpful to have those meetings you booked (but are not assigned to you) in the dashboard so you can track.

    2 votes

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    1 comment  ·  Admin →
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  16. When a prospect selects a different time zone than the one presented to them, this is not recorded anywhere except in our database.

    It was suggested to me that we should store this time zone as a field in the CRM Event record as a custom field, or otherwise make it available as a dynamic tag to embed there.

    2 votes

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  17. There is a Critical Accessibility conformance issue with the Chili Piper scheduler modal where the Close ("X") button does not have an accessible name. See WCAG 2.1 Success Criterion 4.1.2.

    Adding an aria-label="Close" (or some other descriptive text) should resolve this issue.

    Element selector: <button display="inline-block" text-decoration="none" type="button" cursor="pointer" data-test-id="ModalCloseButton" data-chili-css="ModalCloseButton" class="sc-duSInm sc-jrrXlR eVmrDv itsiPJ">

    2 votes

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  18. We'd like to have a Chili option that'd prevent meetings from going into rep's calendars for testing purposes in Prod.

    Something like:
    nobooking: boolean,

    2 votes

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  19. We would like to enable a reply feature to reminder emails to the account owner for client replies.

    2 votes

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  20. When adding multiple meeting types to your personal page, the list of Meeting Types across workspaces gets very long and difficult to manage. Being able to use a dropdown to view meeting types by workspace rather than in one long list would be an improvement.

    2 votes

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