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How can we improve Chili Piper?

'Sorting Meeting Types/Distributions/Reminders/Routers' has been merged into this idea

Routing: Rules

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Tables - Sorting

Anywhere a table is displayed in Fire, I would like the ability to sort by a column.

My first priority would be Assets since they are where changes happen most often:
- Teams
- Distributions
- Rules

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Annie Jackson shared this idea  ·   ·  Report…  ·  Admin →
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  • Jackie Potts commented  ·   ·  Report

    Sort Teams, Rules by Name
    It would be helpful to be able to sort assets by the columns provided. Currently they just sort by date, but I would like to sort by name.

  • AdminGaines Murfee (Director of Customer Success, Chili Piper, Inc.) commented  ·   ·  Report

    I have lots and lots of queues and templates in my Chili Piper workspace. Searching for the right queue or template can take a while and I always CTRL + F and then search. Would be awesome if I had a way to sort, based on name, active/inactive, type, or # of Assignees in the queue for usability purposes.

  • AdminSerban Goanta (Director of Support, Chili Piper, Inc.) commented  ·   ·  Report

    Add a feature to allow the order of meeting types and queues to be re-arranged. Options could be: drag items into order; up/down arrows to adjust order. This is important when adding a new queue or meeting type that is a higher priority than older queues or meeting types.

  • Krishan Patel commented  ·   ·  Report

    On this page: https://share.getcloudapp.com/P8ulApqASorting the queues by most recently updated or created would be more helpful. As I become a heavier user, this becomes more of a PITA cause I don't want to delete old queues, but I don't plan to use them anymore. Another solution could be having a checkbox to hide disabled queues.