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How can we improve Chili Piper?

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4 results found

  1. Tables - Sorting

    Anywhere a table is displayed in Fire, I would like the ability to sort by a column.

    My first priority would be Assets since they are where changes happen most often:
    - Teams
    - Distributions
    - Rules

    70 votes

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    Investigating  ·  4 comments  ·  Rules  ·  Admin →
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  2. Add Option to choose Slack Channel In SLA node

    In the SLA node you can only choose to send the assignee a slack or email. It would be helpful to send the notification to a slack channel instead.

    5 votes

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    Dev Started  ·  2 comments  ·  Rules  ·  Admin →
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  3. Enable routing based on User Object

    There are data values from the User Object that would be helpful to use in routing rules. Things such as % attainment to pipeline, close rate, no show rate, etc, are all values that can be tracked in Salesforce. It would be fantastic to then have a way to turn those user insights into routing criteria when building rules.

    4 votes

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    0 comments  ·  Rules  ·  Admin →
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  4. Names for groups in rules

    When you have several branches of logic, it's hard to know what each group is used for. Helpful to be able to name the group so it's easier to update later. For example, Group 1 name could be US Territory.

    2 votes

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    1 comment  ·  Rules  ·  Admin →
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