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Ideas to Improve Chili Piper

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  1. We've had several cases where someone accidentally changes a ruleset or something within a router, or worse, they change it without realizing it.

    A save button would prevent this and give users more confidence when editing queues or routers. I assume this would also help give historical data regarding what was changed, when, and by whom, which would also be of great value.

    1 vote

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  2. Be able to see edit details including who edited, what did they change, and when.

    5 votes

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  3. This would allow us to make sure we're only maintaining the Meeting Types that are in use without having to click into each one, try to delete it, and then hit an error.

    1 vote

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  4. I find these new icons in the left menu confusing. At the very least, when I hover over them, can I see the name of the section?

    3 votes

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  5. You know that thing when you want to open a new tab(s) say all of your meeting types, so you right click blitz through all of them but the tab your on opens the same damn thing you're trying open in ANOTHER tab? Ya kill that : )If I right click on a thing, I want it to open to another tab and leave the tab I'm in alone.

    2 votes

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  6. When at Workspace > Inbound Routers, people keep creating new routers because it is not visually clear that the text at the top of the page is a list of clickable link to edit any of the existing routers.

    2 votes

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