"Workspace name" custom field in Salesforce
For large companies with multiples Workspaces, having this information available as a custom field in Salesforce can greatly help with our reporting at a level larger than Router or Queue name.
11
votes
David Sajko
shared this idea
The workspace name is now available!
More details here.
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FYI this feature is now live, please see the "WorkspaceName_CP " field on the Event object on the following help document:
https://help.chilipiper.com/hc/en-us/articles/360053022454
