39 results found
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Native Chili Piper Forms
Having forms within Chili Piper and not needing to integrate with another form provider. It's something that a lot of people assume we have and are surprised we don’t.
4 votes -
Different availability timeline for reschedules
Ability to provide a different timeframe of availability when someone clicks on a reschedule url.
4 votes -
No Show Meeting Follow Ups
Add a reminder feature for post a meeting where if the meeting is marked as No Show, the guest receives a an email to reschedule.
4 votes -
Add Date & Time field to appointment confirmation text options
When sending out email confirmations after a customer has booked in Chili Piper, we would like to have the date and time of the meeting be a field that can be added to the meeting type email template. The reason we would like to show this is that I use Chili Piper to book training sessions, and I would like a complete list of all the information so that someone can easily see everything about their training without having to reference the attached .ics file.Date and time can be attached to reminder emails, I believe it makes sense to have…
4 votes -
Add Phone location to the Meeting Type
Add Phone as a meeting location option in Meeting Types, allowing admins to choose which phone number to use (Host, Assignee, Booker, or Guest) and ensuring guests see the correct copy and are prompted for a phone number when needed.
3 votes -
Exclude Weekends from Availability Range in Meeting Templates
Currently, the availability range set in meeting templates counts all calendar days, including weekends. It would be helpful to have an option to count only business days (e.g., Monday through Friday). This would be especially beneficial for teams that do not work on weekends, as it would increase the effective availability shown in their calendars and better reflect their actual working hours.
2 votes -
2 votes
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Edit the error message and image presented when a disabled link is used
If a prospect/customer tries to access a queue link that has been disabled via the 'Public online booking link' toggle - it shows them a warning triangle with the message "This page is not available". This is a poor experience if the links are being used for time-sensitive campaigns and doesn't explain why they can't book a meeting e.g. "This initiative has ended - please contact your Account Manager". The request is to be able to change the image and the text shown once a link has been disabled.
2 votes -
Max Booking Limit Per Time Slot
It would be extremely beneficial for in-person event specific settings to allow users a max limit of bookings per time slot. This would allow a user to host a fixed amount of guests per meeting slot without having to physically block their calendar after a certain amount of 'Free Availability' meetings are booked.
The current workaround is using multiple user's calendars for events which is an inconvenience when it is only one user hosting an event with several guests per time slot.
2 votes -
On-demand reminder email sends
Allow sending of a reminder email on-demand in cases where meetings are adjusted offline.
1 vote -
"Confirm Attendance" Button in Reminder Emails
Add a "Confirm Attendance" (or similar) button to meeting reminder emails sent via Chili Piper, allowing invitees to explicitly confirm they will attend the scheduled meeting.
To reduce meeting no-shows by prompting invitees to confirm attendance ahead of time. A simple "Confirm" button in reminder emails can act as a light-touch commitment mechanism, improving attendance rates.
1 vote -
Being able to edit personal Meeting types in a users profile
In the legacy app, we used to be able to edit a users personal meeting link if they were having some issues. In the new Fire environment we are no longer able to edit. Is there a method to edit that is in the works?
1 vote -
Send email reminders to all guests of the demo meeting, but not to the host
When creating/editing an email reminder, it has options to send the email to either "All guests" or "Primary guest only". When selecting "All guests", the reminder get sent to all prospects attending the meeting, but it also gets sent to the host/Account Executive. We'd love for their to be an option that sends the reminder email to all guests of the meeting, but not the host. Our AEs already know the meeting is going to happen and don't need the reminder email as it is redundant clutter. Thank you!
1 vote -
Filter for any/all inactive assets
The ability to filter assets based on inactivity may help with admin overhead when cleaning up the configuration on every month/quarter.
When there are multiple admins, being able to filter down the number of assets can be helpful to navigate around the platform.
If there are any assets ready to launch, it'll be helpful to hide them until go-live.
1 vote -
Ability to send reminders and notifications based on time after sending calendar invite
Allow the ability to send reminders and notifications to guests if they have not accepted a meeting invite.
For example, after a meeting invite is sent, if the guest has not accepted within a set period of time i.e. a couple of days, send a reminder email.
1 vote -
Prevent users without a license to be added to a Distribution
Right now, users can be added to a Distribution without a license and this can cause sometimes the user to be skipped and not assigned to records making hard to diagnose without an error or warning on the screen.
1 vote -
Adding Dynamic Tag functionality in Subject
Within Meeting Types -> Reminders and Messages -> Message -> Subject — requesting for functionality to add dynamic tags.
I was able to figure out using the tag generated in the "insert dynamic tag" in description, it'd be great if the functionality would pop up when updating the subject area in CP.
1 vote -
Maintain Question Order in Meeting Description Using {{CP.DataField.AllFormFields}} Tag
When using a booking link that contains a series of form questions arranged in a specific order, the {{CP.DataField.AllFormFields}} tag currently does not preserve that order in the meeting description. Instead, the questions and answers appear in a seemingly arbitrary order.
Request:
It would be highly beneficial if the meeting description displayed the form responses in the same sequence as configured in the booking form. This would improve readability, maintain logical flow, and reduce confusion, especially in use cases where the order of questions carries context or priority.
This enhancement would help teams ensure consistency in how form data is…
1 vote -
1 vote
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