Notify all members of a group queue when a Lead/Contact is assigned through "Queues for prospects who didn't take action"
When a prospect is assigned through "Queues for prospects who didn't take action" to a Owner from a queue booking link, all members should be notified about it and not only the Lead/Contact owner. It can give a better visibility to all members of this group queue.
1
vote
AdminHenrique Girardi
(Customer Support Engineer, Chili Piper, Inc.)
shared this idea
In Concierge Fire, you can now send a message when a lead is assigned that does not book. From here, you can cc an email and that email can be an address all users are on. Screenshot attached.
