Alert Specific admin/user when CRM integration disconnects
Integration users used to connect Chili Piper to a CRM are commonly a specific user created for the purpose of integration and is linked to an unmonitored email address, which means that when CRITICAL issues occur such as a calendar disconnection, the proper admins are NOT alerted immediately to take action. This causes continual challenges for clients when we get disconnected and Chili Piper essentially stops working. NEED to be able to specify certain emails/users to receive email notifications upon disconnect.
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Samantha Laureano
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