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  1. Have the option to Create a Salesforce Case that's associated with the Account tied to the Contact's email address when the Contact books an appointment. This is obviously more of a support team function instead of a sales function.

    1 vote

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  2. 1 vote

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    Idea  ·  0 comments  ·  Intercom  ·  Admin →
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  3. When a meeting is cancelled, do not delete it from the Outlook calendar. Insert (CANCELLED) in-front of Title and update from Busy to Free.

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    Idea  ·  0 comments  ·  Outlook  ·  Admin →
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  4. Integrations with Dialpad/UberConference would be a killer feature. At the moment, the only way to set up a conference call is to share a permanent link through ChiliPiper. I'd prefer having unique links generated, so I don't have accidental eavesdroppers.

    1 vote

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  5. Currently, we have the option to connect meetings to Cases or Opportunities, but the opps only show if they are open. It's not possible to automatically connect a meeting to a closed opp, even if it's Closed Won.

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    Idea  ·  0 comments  ·  Salesforce  ·  Admin →
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  6. Is it possible to add a Chili Piper booking link in Totango

    1 vote

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  7. As a stellar example, the Hubspot meetings tool can read a calendar integration with Google and employ meeting buffer settings without actually booking them. Please update Chili Piper to do the same so my Go To Market Team doesn't have these ugly meeting buffers on their calendar.

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    Idea  ·  0 comments  ·  GCal  ·  Admin →
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  8. We setup our Instant Booker to display the titles of our Outlook events, but thought Instant Booker would respect “private” Outlook events. We would like Instant Booker to display the time blocked off, but not display the titles of “private” Outlook events.

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    Idea  ·  0 comments  ·  Outlook  ·  Admin →
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  9. Companies have also requested automatic opportunity creation

    1 vote

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  10. Currently Chili Piper cannot write to or create Person Accounts in Salesforce. These are unique objects that are essentially an "account" for a contact with no associated Company. Currently the only real option for customers who use Person Accounts is to have Chili Piper create leads and then the customer will convert them to Person Accounts.

    1 vote

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  11. It appears to be a trend that companies are engaging more and more with their customers directly in Slack. This is the case with one of my larger customers Tray.io. It would be very useful if their reps, specifically their CSM's, could insert suggested times and/or group booking links directly from Slack. The only way to do this currently would be to use the Chrome extension in Gmail to generate a group booking link and then paste it into Slack. The lack of this feature is preventing further adoption with their CS team.

    1 vote

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