Ability to easily PAUSE reps from distirbutions for leave
Want ability to pause a rep in queues rather than individually remove from each queue. the main issue is with such a large sales org, there are a lot of instances where reps either forget to mark their calendars as OOO or unexpectedly have to go on leave, and the only solution for us is to completely take them out of each of the RR.
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votes
This can be solved by setting a rep to zero 0% weight in the Distribution, and they will then be paused. Here is how.
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Joshua Lee commented
Ally, when they return from leave and we set their weighting back to 100 though does it adjust from the number of meetings they missed in their current level since we have vacation calibration on?